Shaheen
3/18/2023 - Google
I would highly recommend this company. Everybody I worked with was very friendly, especially my technician Roman. He went above... read moreI would highly recommend this company. Everybody I worked with was very friendly, especially my technician Roman. He went above and beyond to help fix the root of the issue that locked me out of my car in the first place. I will not hesitate to use Alohomora and specifically request Roman as my technician should I require any locksmith services in the future. read less
This is our second time using this companies services on our garage door and it was great. Derek the technician... read moreThis is our second time using this companies services on our garage door and it was great. Derek the technician was very good and quick on setting up our new motor for our garage door. He came on a Sunday to help us solve our problem! Derek did a great job. read less
Professional service but gave four stars since person arrived later than promised.
Kristina was prompt and cordial during her visit. She replaced all the locks quickly and even provided multiple copies of... read moreKristina was prompt and cordial during her visit. She replaced all the locks quickly and even provided multiple copies of the new key all for a reasonable price. Would definitely use Alohomora and their employee Kristina again! read less
I called at 8:30 am and by 9:30 a technician was at my doorstep! I had asked for... read moreI called at 8:30 am and by 9:30 a technician was at my doorstep! I had asked for 2 tasks. He not only did those but also noticed my front door handle was loose ( a previous locksmith said I’d have to replace my entire front door knob) and he fixed it. He then fixed my garage door knob which had been falling off. No additional charge just awesome customer service!! Gabe-you rock! I will definitely be a return customer! read less
JamNasa
3/14/2023 - Google
Came very fast, was nice Krystsina was absolutely amazing!
He’s very helpful and knowledgeable . Easy to communicate!
allisonjane913
4/12/2023 - Google
Derek helped me out last week when the latch to my front door broke. He was very professional, explained what... read moreDerek helped me out last week when the latch to my front door broke. He was very professional, explained what was wrong and what he was fixing. Will definitely use Alohomora again the next time I need to get a lock fixed. read less
Fast service. Very friendly. Pro work.
It was quite a shock when we arrived home late at night and discovered that our house keys were locked... read moreIt was quite a shock when we arrived home late at night and discovered that our house keys were locked in the house. Gabe arrived promptly abt 15 minutes after he was notified, with a very friendly and professional attitude. There was some trouble with the old lock on the front door so he switched to another door and he got it opened in no time. We certainly recommend him. It was like a breath of fresh air to be around his positive attitude. Dee read less
mahabub
3/01/2023 - Google
Very quick and nice service. They saved my life. Thank You!
Great service. Derek was at house within 30 minutes of our call. Solved the problem with our sticking and jammed... read moreGreat service. Derek was at house within 30 minutes of our call. Solved the problem with our sticking and jammed lock. Professional and efficient. Definitely recommend. read less
Jennifer
1/01/2023 - Google
Very quick and professional.
We cleaned our garage today and after we were done we realized the garage door was no longer working. Tried... read moreWe cleaned our garage today and after we were done we realized the garage door was no longer working. Tried to fix on our own with no luck so we called Alohamora. Derek arrived in the afternoon same day, fixed it with some electrical tape in a short amount of time. He was polite, efficient and friendly and we would definitely call this same place again for any future needs. Thanks Derek and Alohamora. read less
Jacqueline
5/11/2023 - Google
Kristina was right on time. She was very professional. Had my broken lock and repositioned strike plate fixed in no... read moreKristina was right on time. She was very professional. Had my broken lock and repositioned strike plate fixed in no time. Also just fixed my loose door lock instead of trying to sell me a new one. Much appreciated. read less
I am not one to normally leave a review and when I do I hate that for a base good... read moreI am not one to normally leave a review and when I do I hate that for a base good review it needs to be 5 stars. 3 is average if everything is 5 there is no room for improvement or to complement or reward someone for going above and beyond, which I wan doing right now. Derek C went above and beyond the call of duty to help me. I am a Disabled Vet and suffer for Diabetes with needed insulin locked inside and was locked out of my Condo and because I had tried 2 other locksmith services prior and had been waiting over a hour after repeated calls to the dispatchers and saying I needed my insulin for a technician to call me back. This was Tuesday I am still waiting on one of them to call. Derek C called me with in 5 minutes of contacting the dispatcher. he said he was about 30 minutes out but got there in under 20 minutes and was prompt in opening the door. I am 100% disable and on a very tight fixed income and Derek C was very willing to work with me on the price and a payment plan in addition to the companies Veteran discount with is always appreciated. For these reason I am writing this review and giving Derek and his company 5 star, He has earned it and I am a Alohomora customer for life. Not only do i recommend this company to you I well and have recommended it to family and friends. read less
Max was AMAZING. Got locked out of my townhome and maintenance was not able to assist. It was late Saturday... read moreMax was AMAZING. Got locked out of my townhome and maintenance was not able to assist. It was late Saturday night and Max was prompt and diligent. He continued working on the door for 50 minutes until he was able to open it. Reliable and diligent worker. Absolutely recommended. read less
Gustavo
2/20/2023 - Google
Kristina was very kind and very professional and thank you for helping me out a lot I will definitely keep... read moreKristina was very kind and very professional and thank you for helping me out a lot I will definitely keep you guys in my contacts for future needs thank you read less
Max did a great job, was very efficient and gave me a great deal.
luckyhound1
3/20/2023 - Google
Fast service, Best price, friendly service and they even found the code for the door keypad with no extra charge!
Ineeded to change the locks on my car after an attempted theft. They came to me very quickly and... read moreIneeded to change the locks on my car after an attempted theft. They came to me very quickly and the technician Kristina was genuinely very kind and helpful despite the bad weather. Thank you! read less
The first technician who came to help replace my fob was very rude and had attitude and he left without... read moreThe first technician who came to help replace my fob was very rude and had attitude and he left without helping me after I said I wouldn't sign the invoice for a different amount than what was agreed upon on the phone, even if it wasnt all going to be charged. He didn't smile, wasn't pleasant in the way he spoke, acted like i was dumb. They sent another technician within a few hrs and he was very kind and quick. If I owned this business I wouldn't want the 1st technician to represent my company. The 2nd was Jarred and he was super nice and quick! I would have given a 1 star review for the first guy and 5 plus star for the second. The owner quickly called and made things right. Thank you for your help I greatly appreciate it. read less
Jared could not find a door to open as there were chain locks on all the doors but one except... read moreJared could not find a door to open as there were chain locks on all the doors but one except that it had a stuck latch with no lock-he was able to take out (and Not break) a small window in the door-brilliant -the guy never gave up!!!!!! read less
Kristina did amazing today, she showed up same day to help make a brand new key for my car and... read moreKristina did amazing today, she showed up same day to help make a brand new key for my car and trust me my car wasn't an easy one. Thanks again Alohamora Locksmith and thank you Kristina. read less
Derek came out on the same day, and helped me solve a key problem I've been struggling with for months,... read moreDerek came out on the same day, and helped me solve a key problem I've been struggling with for months, at a very fair price!! read less
Great response time and great service. They have our account from now on.
Cody helped me out with fast and efficient service. Extremely polite as well. Definitely recommend! 🙂
AlexisRF
5/26/2023 - Google
I am someone who gives extremely rare 5 star reviews. I believe that a business is not measured by... read moreI am someone who gives extremely rare 5 star reviews. I believe that a business is not measured by how great their customer service is when they are trying to get your as a customer because that would be the honeymoon stage and everything is rosy and bright. A true measure of a company's customer service is when they already completed their service, they got your money and something happens down the line that allows them to put their guarantee to the test. This is what happened to this installation. Sam is my go to guy, if I were to put a review from the intial installation I would have put 4.5 stars because there were some hiccups along the way which didnt make the whole process seamless. Fast forward a year when the lock that was installed got stuck. I immediately called Sam and he sent Cody A who cam within a couple of hours and really spent the time to troubleshoot the issue. If this were just another tech, they probably would have said we need to replace this and that and do this and that. The initial finding was a replacement of one part which was not replaced the last time. Sam was going to give me a 50% discount on the part and the labor will be included since this was the same issue but on a different part within the same door. I asked Cody a lot of questions and our conversation made him test a few things. He found a flaw in the initial installation as well as the key. This ended up saving me money because of the extra effort he put into finding root causes of the issue instead of the easy way that most techs do which is REPLACE. I am very impressed with Cody and it is because of him that this establishment gets a full 5 stars from me. I have a hard time trusting businesses these days but this place has earned my full trust. I highly recommend this place especially Cody A. I have bookmarked this business as my primary locksmith. read less
She cracked the saif in record time, and did it in record time. She's the BEST under in two minutes,... read moreShe cracked the saif in record time, and did it in record time. She's the BEST under in two minutes, and she's good looking. Thank you so much. Scott Beach......... read less
Jarred was an excellent technician who was on time, friendly and thoughtful. Alohomora locksmith has great communication with customers, is... read moreJarred was an excellent technician who was on time, friendly and thoughtful. Alohomora locksmith has great communication with customers, is up front with cost, and timely ( which is amazing for busy people)! Thankyou so much for helping me, this was a great service you have done for me I will keep your number for future use. read less
Addison
4/27/2023 - Google
Great service! Got us in the house super quick 👍
I needed a fob-style vehicle key created. After a phone call, a technician was sent out very quickly, and easily... read moreI needed a fob-style vehicle key created. After a phone call, a technician was sent out very quickly, and easily understood the issue and accomplished the task right in the driveway. The price I was charged was quite reasonable, about half what I might have expected to pay at a dealership. Very pleased with the prompt and professional service received. read less
He was quick, great and professional! I would definitely ask again for future
Quick response, same day, and goes for the extra mile.
Really good experience with helping me replace my car key the technician Zack was super professional and helpful throughout the... read moreReally good experience with helping me replace my car key the technician Zack was super professional and helpful throughout the entire experience definitely would recommend read less
Excellent and highly recommended service rendered by Roman today who replaced our garage door springs, thoroughly inspected the whole garage... read moreExcellent and highly recommended service rendered by Roman today who replaced our garage door springs, thoroughly inspected the whole garage door opener system and tightened loose screws before serious damage happens. Thank you! read less
Had a great experience. Jarred was helpful and efficient. He replaced my lock and showed me how to rekey it... read moreHad a great experience. Jarred was helpful and efficient. He replaced my lock and showed me how to rekey it to my existing key. read less
jessica
6/23/2023 - Google
Fast, friendly, professional service! After calling quite a few other companies with no answer these guys saved me! Our tech... read moreFast, friendly, professional service! After calling quite a few other companies with no answer these guys saved me! Our tech Roman was fantastic! 100% recommend! read less
Derek was fast and communicative and just all around great. He got me into my car so quick and even... read moreDerek was fast and communicative and just all around great. He got me into my car so quick and even stayed and made me a spare key on the spot for no extra charge. Highly recommend! read less
