The first technician who came to help replace my fob was very rude and had attitude and he left without helping me after I said I wouldn't sign the invoice for a different amount than what was agreed upon on the phone, even if it wasnt all going to be charged. He didn't smile, wasn't pleasant in the way he spoke, acted like i was dumb. They sent another technician within a few hrs and he was very kind and quick. If I owned this business I wouldn't want the 1st technician to represent my company. The 2nd was Jarred and he was super nice and quick! I would have given a 1 star review for the first guy and 5 plus star for the second. The owner quickly called and made things right. Thank you for your help I greatly appreciate it.
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Max quickly resolved my key fob issue and was so kind. Wonderful service and very affordable.
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My problem of not being able to start my automobile was resolved. I got a replacement key fob and all should be good for now. Was happy with Gabriel’s work.
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Kristina was awesome. Had another company come out and couldn't help me and she shows up and gets it open in 10min.
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Fair pricing. Good communication. Great customer service. Jarred was a total hero! I’m sure locksmiths hear their share of sob stories, but nothing adds to the stress of a broken key fob and vehicle trapped in airport parking then the fear of an outrageous bill. I called eighteen locksmiths in the Portland area. Most vaguely quoted me a range of what it could cost up to three times what Alohamora charged. Some locksmiths didn’t have the software to program an our specific vehicle. Another locksmith stood us up after waiting several hours… it was such a headache. Alohamora got back to me quickly via text, providing me a reasonable quote as well as clear communication around scheduling. When Jarred met me at the airport parking lot he was professional, efficient, and kind. I know It doesn’t seem like kindness should matter much, but when you’re a single car family, pacing with your infant desperate to figure out if your car is going to work again—it was comforting to feel like Jarred really cared. I couldn’t be more grateful.
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We got the best quick service in the area. Derek helped us Sunday morning when no one was out there . His magical experience in speed saved our day. Can not thank enough.
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Really good experience with helping me replace my car key the technician Zack was super professional and helpful throughout the entire experience definitely would recommend
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I was locked out of my car at the grocery store, called Alohomora, and they arrived in less than an hour. They were able create two keys for my car as well as one keyless entry in no time. If you are in a bind, as I was, try them! If you aren’t, try them too, they provide excellent service.
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Fast service, Best price, friendly service and they even found the code for the door keypad with no extra charge!
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Zack the key tech was extremely friendly, got my service completed within 15 to 20 minutes of arrival. Getting a copy of a Sprinter key has never been easier.
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Fast and straight to the point . Needed a key replacement for my car and took no time to get there and about 10 mins to make a new key . 5 star experience!
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These people are the best! Anyone who has been locked out has a story of inconvenience and frustration. I went to Google and read thru reviews of other locksmiths not wanting to add insult to injury. When I called I was offered an estimate complete with a heads-up on the service fee, all of which were super reasonable, and the freedom to choose the two-hour window that worked best for me. Christina called to let me know she would be available sooner if that worked for me. She was prompt, courteous, professional, and fast. She saved my day and helped me brush off the negative vibes. Incredibly grateful!!
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Had a great experience. Jarred was helpful and efficient. He replaced my lock and showed me how to rekey it to my existing key.
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Great service! Got us in the house super quick 👍
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Came very fast, was nice Krystsina was absolutely amazing!
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Lost my entire key ring once upon a time and Derek came the day after Christmas and made me new keys for my car. Thanks Derek C
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He was quick, great and professional! I would definitely ask again for future
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Derek c was an amazing help
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Great response time and great service. They have our account from now on.
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Jarred was an excellent technician who was on time, friendly and thoughtful. Alohomora locksmith has great communication with customers, is up front with cost, and timely ( which is amazing for busy people)! Thankyou so much for helping me, this was a great service you have done for me I will keep your number for future use.
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On time, Great communication and a reasonable price. Thank you!
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Kristina was prompt and cordial during her visit. She replaced all the locks quickly and even provided multiple copies of the new key all for a reasonable price. Would definitely use Alohomora and their employee Kristina again!
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Idk how good they are as a company but 5 out of 5 for the name! So dope!
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I needed a fob-style vehicle key created. After a phone call, a technician was sent out very quickly, and easily understood the issue and accomplished the task right in the driveway. The price I was charged was quite reasonable, about half what I might have expected to pay at a dealership. Very pleased with the prompt and professional service received.
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Derek replaced our Garage Door Springs. He came out the same day and service was quickly and well done. Very professional and tons of good advice. Thank you.
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Max came over right away to change my locks. He did a stellar job in very little amount of time.
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Thank you, thank you thank you!!!. Sunday morning just got off work 10hr shift. Went to gym decided I didn't need my jacket on. Threw it in the car and "WAIT" click!. Locked the only key inside. Little money, two days before payday. Called random online local spots for help. Alohamora called back worked with us ,very polite, respectful faster then ever would have thought. Whole ordeal was less then half an hour. That's including calling and driver arriving on scene. Two thumbs up ten stars. Trust one thing in life. Alohamora will get you back to your busy life before yah know ahh.
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Very impressed! I reached out on Sunday evening and by Monday at 11, Roman the technician was here working. He was very knowledgeable and friendly. And was done in just over an hour. I will use Alohomora again next time we need something!
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I am someone who gives extremely rare 5 star reviews. I believe that a business is not measured by how great their customer service is when they are trying to get your as a customer because that would be the honeymoon stage and everything is rosy and bright. A true measure of a company's customer service is when they already completed their service, they got your money and something happens down the line that allows them to put their guarantee to the test. This is what happened to this installation. Sam is my go to guy, if I were to put a review from the intial installation I would have put 4.5 stars because there were some hiccups along the way which didnt make the whole process seamless. Fast forward a year when the lock that was installed got stuck. I immediately called Sam and he sent Cody A who cam within a couple of hours and really spent the time to troubleshoot the issue. If this were just another tech, they probably would have said we need to replace this and that and do this and that. The initial finding was a replacement of one part which was not replaced the last time. Sam was going to give me a 50% discount on the part and the labor will be included since this was the same issue but on a different part within the same door. I asked Cody a lot of questions and our conversation made him test a few things. He found a flaw in the initial installation as well as the key. This ended up saving me money because of the extra effort he put into finding root causes of the issue instead of the easy way that most techs do which is REPLACE. I am very impressed with Cody and it is because of him that this establishment gets a full 5 stars from me. I have a hard time trusting businesses these days but this place has earned my full trust. I highly recommend this place especially Cody A. I have bookmarked this business as my primary locksmith.
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Derek came out on the same day, and helped me solve a key problem I've been struggling with for months, at a very fair price!!
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Fast, friendly, professional service! After calling quite a few other companies with no answer these guys saved me! Our tech Roman was fantastic! 100% recommend!
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The guy came in got the job right done took less then 30 minutes and he was really nice
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Great service
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Our go to locksmith - helps us once again. Never want to call a locksmith but when you do you want your lock fixed fast and well. Thank you!!
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Quick, efficient same day service. Roman did a great job with two keyless deadbolt installs. Definitely recommend their services.
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Highly recommend. Amazing service and super fast response time. Can’t say enough positive things about the technician and this company. Extremely reasonable rates too!
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Max did a great and efficient job. Was able to open both of my washing and dryer machine coin operated boxes.
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Derek was fast and communicative and just all around great. He got me into my car so quick and even stayed and made me a spare key on the spot for no extra charge. Highly recommend!
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On time and quick repair, what more needs to be said
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Everything was quick and seamless with Alohomora. The deadbolt on our back door broke and we couldn't use the door at all, and Cody arrived within ~20 minutes of calling the company. He did a fantastic job both extracting the old lock and installing a new one. Cody even realigned our door latch so everything opens and closes smoothly! All in all the process took less than 2 hours from calling Alohomora to finishing the job, and the price was definitely very reasonable! I'll definitely call them again for future locksmithing needs!
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