Had a great experience. Jarred was helpful and efficient. He replaced my lock and showed me how to rekey it to my existing key.
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I am someone who gives extremely rare 5 star reviews. I believe that a business is not measured by how great their customer service is when they are trying to get your as a customer because that would be the honeymoon stage and everything is rosy and bright. A true measure of a company's customer service is when they already completed their service, they got your money and something happens down the line that allows them to put their guarantee to the test. This is what happened to this installation. Sam is my go to guy, if I were to put a review from the intial installation I would have put 4.5 stars because there were some hiccups along the way which didnt make the whole process seamless. Fast forward a year when the lock that was installed got stuck. I immediately called Sam and he sent Cody A who cam within a couple of hours and really spent the time to troubleshoot the issue. If this were just another tech, they probably would have said we need to replace this and that and do this and that. The initial finding was a replacement of one part which was not replaced the last time. Sam was going to give me a 50% discount on the part and the labor will be included since this was the same issue but on a different part within the same door. I asked Cody a lot of questions and our conversation made him test a few things. He found a flaw in the initial installation as well as the key. This ended up saving me money because of the extra effort he put into finding root causes of the issue instead of the easy way that most techs do which is REPLACE. I am very impressed with Cody and it is because of him that this establishment gets a full 5 stars from me. I have a hard time trusting businesses these days but this place has earned my full trust. I highly recommend this place especially Cody A. I have bookmarked this business as my primary locksmith.
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Exceptional service from Derek C.! He arrived promptly, was friendly and efficient and got the job done in no time. I would definitely recommend him and Alohomora to anyone who needs a locksmith.
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Jared could not find a door to open as there were chain locks on all the doors but one except that it had a stuck latch with no lock-he was able to take out (and Not break) a small window in the door-brilliant -the guy never gave up!!!!!!
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The first technician who came to help replace my fob was very rude and had attitude and he left without helping me after I said I wouldn't sign the invoice for a different amount than what was agreed upon on the phone, even if it wasnt all going to be charged. He didn't smile, wasn't pleasant in the way he spoke, acted like i was dumb. They sent another technician within a few hrs and he was very kind and quick. If I owned this business I wouldn't want the 1st technician to represent my company. The 2nd was Jarred and he was super nice and quick! I would have given a 1 star review for the first guy and 5 plus star for the second. The owner quickly called and made things right. Thank you for your help I greatly appreciate it.
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Professional service but gave four stars since person arrived later than promised.
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Our go to locksmith - helps us once again. Never want to call a locksmith but when you do you want your lock fixed fast and well. Thank you!!
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Derek was fast and communicative and just all around great. He got me into my car so quick and even stayed and made me a spare key on the spot for no extra charge. Highly recommend!
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We’ll again locked my keys in the car without a spare on a Sunday. Not sure who to call with little funds We came across Alohomora Not only are understanding fast then any service less then ten minutes they were here done before I could get my wallet out If you ever need help in a hurry these are the guys to call
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Very fast service. We needed someone right away and they got here ASAP. Staff was professional and very conscientious. They went above and beyond. We truly appreciated them. Highly recommend!
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Derek replaced our Garage Door Springs. He came out the same day and service was quickly and well done. Very professional and tons of good advice. Thank you.
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I was locked out of my car at the grocery store, called Alohomora, and they arrived in less than an hour. They were able create two keys for my car as well as one keyless entry in no time. If you are in a bind, as I was, try them! If you aren’t, try them too, they provide excellent service.
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Kristina was our technician today and she did a wonderful job!!! 🙂 We would highly recommend her. Thank you again, Kristina!
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I called at 8:30 am and by 9:30 a technician was at my doorstep! I had asked for 2 tasks. He not only did those but also noticed my front door handle was loose ( a previous locksmith said I’d have to replace my entire front door knob) and he fixed it. He then fixed my garage door knob which had been falling off. No additional charge just awesome customer service!! Gabe-you rock! I will definitely be a return customer!
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My problem of not being able to start my automobile was resolved. I got a replacement key fob and all should be good for now. Was happy with Gabriel’s work.
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We had a break in, Alohomora got there same day, was able to save a lot of compliments of the lock. Derek was a great communicator, kept me in the loop with what he was doing. Hope to never need a locksmith again but now in the card file, great to have a solid contact.
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Very quickly solved my problem and at the best price point, very much recommend Kristina.
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Jarred was an excellent technician who was on time, friendly and thoughtful. Alohomora locksmith has great communication with customers, is up front with cost, and timely ( which is amazing for busy people)! Thankyou so much for helping me, this was a great service you have done for me I will keep your number for future use.
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Roman was able to come right out the same day I called. He cut new keys and programmed the keys and a new replacement transponder for my car. He was fast and professional and the fee was exactly what they quoted me on the phone. I would recommend!
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Cody helped me out with fast and efficient service. Extremely polite as well. Definitely recommend! 🙂
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Kristina was awesome. Had another company come out and couldn't help me and she shows up and gets it open in 10min.
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Great pricing , same day service and on time
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We needed locks changed after our business was broken into. Same day service with professionalism! Cody was great communicating the pricing and making sure our needs were met. Highly recommend
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Max did a great and efficient job. Was able to open both of my washing and dryer machine coin operated boxes.
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Derek helped me out last week when the latch to my front door broke. He was very professional, explained what was wrong and what he was fixing. Will definitely use Alohomora again the next time I need to get a lock fixed.
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Quick, efficient same day service. Roman did a great job with two keyless deadbolt installs. Definitely recommend their services.
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On time, Great communication and a reasonable price. Thank you!
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Kristina the tech was great! She had my car unlocked and a working ignition key made in 10 minutes. It took another 12 minutes to reset the anti theft system in the cars computer, to sync with the new key transponder chip. (This makes the lost keys useless and will not start the car anymore) that put my mind at ease. These guys have everything they need to do their job efficiently in their van, from the computers needed to reset your cars ecm to key fob replacement . They were awesome!. Kristina their service tech really knows what she is doing!
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We got the best quick service in the area. Derek helped us Sunday morning when no one was out there . His magical experience in speed saved our day. Can not thank enough.
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She cracked the saif in record time, and did it in record time. She's the BEST under in two minutes, and she's good looking. Thank you so much. Scott Beach.........
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Highly recommend this place. They showed up when the one other locksmith place didn't after waiting 2 and a half hours in the cold rain.
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Quick, professional service from both the dispatcher and the locksmith
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Max quickly resolved my key fob issue and was so kind. Wonderful service and very affordable.
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What a tremendous experience! Derek C, Alohomora Technician was very professional and knowledgeable about the three different types of combo locks he installed at my home. He answered all my questions and did a great job installing the locks, all the while putting up with my crazy dog.I highly recommend Derek and Alohomora Locksmiths.
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Great experience all around & truly top notch service. That was some of the best customer service I’ve experienced. The representative, Carlos, immediately organized a technician named Cody to get out to me in an hour! Cody also promptly arrived, was courteous, assessed the situation and completed the entire job in under 30 minutes. He then explained everything he did in detail to me. Quick service, amazing customer service and great technicians. Looking forward to using your services again in the future and recommending you all to others.
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Lost my entire key ring once upon a time and Derek came the day after Christmas and made me new keys for my car. Thanks Derek C
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Very impressed! I reached out on Sunday evening and by Monday at 11, Roman the technician was here working. He was very knowledgeable and friendly. And was done in just over an hour. I will use Alohomora again next time we need something!
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Came very fast, was nice Krystsina was absolutely amazing!
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Kristina was prompt and cordial during her visit. She replaced all the locks quickly and even provided multiple copies of the new key all for a reasonable price. Would definitely use Alohomora and their employee Kristina again!
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Fast, friendly, affordable.
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