Great pricing , same day service and on time
I was locked out of my 2002 bmw 330i and Kristina was able to get in and saved my day.... read moreI was locked out of my 2002 bmw 330i and Kristina was able to get in and saved my day. It was a pleasure work with her! read less
The first technician who came to help replace my fob was very rude and had attitude and he left without... read moreThe first technician who came to help replace my fob was very rude and had attitude and he left without helping me after I said I wouldn't sign the invoice for a different amount than what was agreed upon on the phone, even if it wasnt all going to be charged. He didn't smile, wasn't pleasant in the way he spoke, acted like i was dumb. They sent another technician within a few hrs and he was very kind and quick. If I owned this business I wouldn't want the 1st technician to represent my company. The 2nd was Jarred and he was super nice and quick! I would have given a 1 star review for the first guy and 5 plus star for the second. The owner quickly called and made things right. Thank you for your help I greatly appreciate it. read less
Kristina was awesome. Had another company come out and couldn't help me and she shows up and gets it open... read moreKristina was awesome. Had another company come out and couldn't help me and she shows up and gets it open in 10min. read less
Very fast service. We needed someone right away and they got here ASAP. Staff was professional and very conscientious. They... read moreVery fast service. We needed someone right away and they got here ASAP. Staff was professional and very conscientious. They went above and beyond. We truly appreciated them. Highly recommend! read less
Cody helped me out with fast and efficient service. Extremely polite as well. Definitely recommend! 🙂
Jarred was an excellent technician who was on time, friendly and thoughtful. Alohomora locksmith has great communication with customers, is... read moreJarred was an excellent technician who was on time, friendly and thoughtful. Alohomora locksmith has great communication with customers, is up front with cost, and timely ( which is amazing for busy people)! Thankyou so much for helping me, this was a great service you have done for me I will keep your number for future use. read less
Lost my entire key ring once upon a time and Derek came the day after Christmas and made me new... read moreLost my entire key ring once upon a time and Derek came the day after Christmas and made me new keys for my car. Thanks Derek C read less
Needed an emergency weekend re-key. Derek was able to do it earlier then the appt time, was quick, friendly... read moreNeeded an emergency weekend re-key. Derek was able to do it earlier then the appt time, was quick, friendly and very reasonably priced. Highly recommend! Thank you for letting me not lose any more of my day off ~PAC read less
AlexisRF
5/26/2023 - Google
I am someone who gives extremely rare 5 star reviews. I believe that a business is not measured by... read moreI am someone who gives extremely rare 5 star reviews. I believe that a business is not measured by how great their customer service is when they are trying to get your as a customer because that would be the honeymoon stage and everything is rosy and bright. A true measure of a company's customer service is when they already completed their service, they got your money and something happens down the line that allows them to put their guarantee to the test. This is what happened to this installation. Sam is my go to guy, if I were to put a review from the intial installation I would have put 4.5 stars because there were some hiccups along the way which didnt make the whole process seamless. Fast forward a year when the lock that was installed got stuck. I immediately called Sam and he sent Cody A who cam within a couple of hours and really spent the time to troubleshoot the issue. If this were just another tech, they probably would have said we need to replace this and that and do this and that. The initial finding was a replacement of one part which was not replaced the last time. Sam was going to give me a 50% discount on the part and the labor will be included since this was the same issue but on a different part within the same door. I asked Cody a lot of questions and our conversation made him test a few things. He found a flaw in the initial installation as well as the key. This ended up saving me money because of the extra effort he put into finding root causes of the issue instead of the easy way that most techs do which is REPLACE. I am very impressed with Cody and it is because of him that this establishment gets a full 5 stars from me. I have a hard time trusting businesses these days but this place has earned my full trust. I highly recommend this place especially Cody A. I have bookmarked this business as my primary locksmith. read less
This is our second time using this companies services on our garage door and it was great. Derek the technician... read moreThis is our second time using this companies services on our garage door and it was great. Derek the technician was very good and quick on setting up our new motor for our garage door. He came on a Sunday to help us solve our problem! Derek did a great job. read less
Kristina the tech was great! She had my car unlocked and a working ignition key made in 10 minutes. It... read moreKristina the tech was great! She had my car unlocked and a working ignition key made in 10 minutes. It took another 12 minutes to reset the anti theft system in the cars computer, to sync with the new key transponder chip. (This makes the lost keys useless and will not start the car anymore) that put my mind at ease. These guys have everything they need to do their job efficiently in their van, from the computers needed to reset your cars ecm to key fob replacement . They were awesome!. Kristina their service tech really knows what she is doing! read less
Kristina was prompt and cordial during her visit. She replaced all the locks quickly and even provided multiple copies of... read moreKristina was prompt and cordial during her visit. She replaced all the locks quickly and even provided multiple copies of the new key all for a reasonable price. Would definitely use Alohomora and their employee Kristina again! read less
Artemis
4/27/2023 - Google
Derek c was an amazing help
jessica
6/23/2023 - Google
Fast, friendly, professional service! After calling quite a few other companies with no answer these guys saved me! Our tech... read moreFast, friendly, professional service! After calling quite a few other companies with no answer these guys saved me! Our tech Roman was fantastic! 100% recommend! read less
Chastity
6/09/2023 - Google
Fast, friendly, affordable.
Shanelle
4/28/2023 - Google
Great customer service. And the technician was very nice.
Great service. Derek was at house within 30 minutes of our call. Solved the problem with our sticking and jammed... read moreGreat service. Derek was at house within 30 minutes of our call. Solved the problem with our sticking and jammed lock. Professional and efficient. Definitely recommend. read less
I needed a fob-style vehicle key created. After a phone call, a technician was sent out very quickly, and easily... read moreI needed a fob-style vehicle key created. After a phone call, a technician was sent out very quickly, and easily understood the issue and accomplished the task right in the driveway. The price I was charged was quite reasonable, about half what I might have expected to pay at a dealership. Very pleased with the prompt and professional service received. read less
Madelyn
5/12/2023 - Google
Kristina was our technician today and she did a wonderful job!!! 🙂 We would highly recommend her. Thank you again, Kristina!
He was quick, great and professional! I would definitely ask again for future
Could not have been more happy with the speed and service preformed by Derek. Extremely helpful and kind professional. 10... read moreCould not have been more happy with the speed and service preformed by Derek. Extremely helpful and kind professional. 10 out of 10 would recommend and I will be using them again! Thank You - Backwoods Brewing Company read less
JamNasa
3/14/2023 - Google
Came very fast, was nice Krystsina was absolutely amazing!
Very quickly solved my problem and at the best price point, very much recommend Kristina.
9/23 Roman came out and fixed the latch on my back door and added a lock to my storage room.... read more9/23 Roman came out and fixed the latch on my back door and added a lock to my storage room. They even gave me a discount for being a repeat customer. This is my GO-TO locksmith! Always excellent service, reasonably priced, & very reliable. Thanks again Roman! read less
I left my keys in the trunk of my car and couldn't open it from the cabin. Someone was kind... read moreI left my keys in the trunk of my car and couldn't open it from the cabin. Someone was kind enough to come by early in the morning on a Saturday... I was also an idoit and left my keys in the trunk again when I was fixing my lever issue. So I called her again and she came back to help. Luckily, I already fixed the lever problem as soon as I could and I called her again as she was pulling up. She didn't have to help me again and I couldn't tell if she was annoyed or not but we laughed about it. Point is, the technician was very nice. I never had to call a locksmith before and I felt stupid but it all worked out and I'm very appreciative they were able to come out. Especially on a Saturday morning read less
Max did a great job, was very efficient and gave me a great deal.
We needed locks changed after our business was broken into. Same day service with professionalism! Cody was great communicating the... read moreWe needed locks changed after our business was broken into. Same day service with professionalism! Cody was great communicating the pricing and making sure our needs were met. Highly recommend read less
Alohomora is simply the best. Prompt, attentive, honest, skillful service with a smile. They helped me out with a new... read moreAlohomora is simply the best. Prompt, attentive, honest, skillful service with a smile. They helped me out with a new key when the dealership gave me the runaround. The whole process was shockingly quick and totally pleasant. Highly recommended! read less
I called at 8:30 am and by 9:30 a technician was at my doorstep! I had asked for... read moreI called at 8:30 am and by 9:30 a technician was at my doorstep! I had asked for 2 tasks. He not only did those but also noticed my front door handle was loose ( a previous locksmith said I’d have to replace my entire front door knob) and he fixed it. He then fixed my garage door knob which had been falling off. No additional charge just awesome customer service!! Gabe-you rock! I will definitely be a return customer! read less
Addison
4/27/2023 - Google
Great service! Got us in the house super quick 👍
Jacqueline
5/11/2023 - Google
Kristina was right on time. She was very professional. Had my broken lock and repositioned strike plate fixed in no... read moreKristina was right on time. She was very professional. Had my broken lock and repositioned strike plate fixed in no time. Also just fixed my loose door lock instead of trying to sell me a new one. Much appreciated. read less
Great price! Very nice gentlemen came out quickly and finished the job within 30 minutes. Will definitely call them again
Highly recommend. Amazing service and super fast response time. Can’t say enough positive things about the technician and this company.... read moreHighly recommend. Amazing service and super fast response time. Can’t say enough positive things about the technician and this company. Extremely reasonable rates too! read less
We got the best quick service in the area. Derek helped us Sunday morning when no one was out there... read moreWe got the best quick service in the area. Derek helped us Sunday morning when no one was out there . His magical experience in speed saved our day. Can not thank enough. read less
He’s very helpful and knowledgeable . Easy to communicate!
Christine
1/08/2023 - Google
Derek came to fix a garage door lock for me. He was professional, pleasant, prompt. He took care... read moreDerek came to fix a garage door lock for me. He was professional, pleasant, prompt. He took care of the issue without turning it into something more expensive than it needed to be. He also provided helpful advice. Great experience! read less
Kristina was a delight and freed my husband from being locked in his shop. While she was out she also... read moreKristina was a delight and freed my husband from being locked in his shop. While she was out she also installed the lock that trapped him and got it up and running on our iPhones. She was out super fast! What a lifesaver. So friendly and helpful. read less
Michael
4/01/2023 - Google
I am very pleased with the service you provided. We had called someone else and they were making things too... read moreI am very pleased with the service you provided. We had called someone else and they were making things too hard and lost a customer. I was not able to meet you because of my work schedule so my fiancee was there in my place. You were very courteous and respectful to her. It was a fair price and you were right on time. Very good business. Thank you and I will use you again in the future. read less
