Very impressed! I reached out on Sunday evening and by Monday at 11, Roman the technician was here working. He was very knowledgeable and friendly. And was done in just over an hour. I will use Alohomora again next time we need something!
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I was locked out of my 2002 bmw 330i and Kristina was able to get in and saved my day. It was a pleasure work with her!
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Solid company. Great communication, Fair pricing and the locksmith they sent, Alan, was fast and effective.
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Alohomora is simply the best. Prompt, attentive, honest, skillful service with a smile. They helped me out with a new key when the dealership gave me the runaround. The whole process was shockingly quick and totally pleasant. Highly recommended!
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Needed an emergency weekend re-key. Derek was able to do it earlier then the appt time, was quick, friendly and very reasonably priced. Highly recommend! Thank you for letting me not lose any more of my day off ~PAC
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I needed a fob-style vehicle key created. After a phone call, a technician was sent out very quickly, and easily understood the issue and accomplished the task right in the driveway. The price I was charged was quite reasonable, about half what I might have expected to pay at a dealership. Very pleased with the prompt and professional service received.
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I highly recommend Alohomora locksmiths as the go-to locksmith company. Best locksmith service, very professional and respectful phone agents, worked with me on timing that fits my schedule, did a wonderful job at giving me the correct and informal information I needed, also with explaining all my opinions and what they could do to help assist me in getting back into my vehicle. Very reasonable on pricing and reliable. On time to our scheduled appointment with a courteous phone call informing me of their arrival about 5 to 10 minutes before they showed up. The technician was very professional, knowledgeable, and efficient at his job. No hassle, no issues, no stress, got me back into my car, and a new key made in less than 15 minutes.
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She cracked the saif in record time, and did it in record time. She's the BEST under in two minutes, and she's good looking. Thank you so much. Scott Beach.........
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Really good experience with helping me replace my car key the technician Zack was super professional and helpful throughout the entire experience definitely would recommend
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Fast service. Very friendly. Pro work.
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Fast and professional, with flexible hours. Thanks, guys!!
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Lost my entire key ring once upon a time and Derek came the day after Christmas and made me new keys for my car. Thanks Derek C
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We used Alohomora for car key fob replication. They have a mobile van that came to us and scheduled it the same day. The cost was considerably cheaper than if we had this done at the dealership. I would utilize them again if needed.
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I had a very good experience with the company. They were fast and efficient in fixing my garage door, and I'm extremely satisfied with their service. Highly recommended!
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Vehicle ignition lock cylinder seized, Alohomora was able to send someone out same day to repair it. Roman was great, friendly and knowledgeable, he repaired the lock cylinder and had me on my way!! Would recommend
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Derek was great, polite, on time and excellent communication.
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They were quick to pick up my call and had good communication. Alex was great, very professional, and unlocked the door quickly. I’m so grateful!
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I can't explain how annoying it is to have to pay ADHD tax. Derek w/ Alohomora blew my mind with his kindness and efficacy at solving my problem. I lost my van key (and found it later) but needed to move it ASAP. Derek responded in a timely manner and had the problem solved in 30 minutes. Excellent service and comparable prices across the board. Will definitely be keeping his card for future ADHD taxes.
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Max quickly resolved my key fob issue and was so kind. Wonderful service and very affordable.
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Derek came right out and fixed our 1907 door locks right away. We had several that just wouldn't shut and some knobs that kept popping off. Everything is working great and I have his number for the next one that goes wonky! Will definitely call Alohomora again!
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It was quite a shock when we arrived home late at night and discovered that our house keys were locked in the house. Gabe arrived promptly abt 15 minutes after he was notified, with a very friendly and professional attitude. There was some trouble with the old lock on the front door so he switched to another door and he got it opened in no time. We certainly recommend him. It was like a breath of fresh air to be around his positive attitude. Dee
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Derek was great! He was friendly and professional and knew what he was doing. Would definitely use him again.
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Kristina was very kind and very professional and thank you for helping me out a lot I will definitely keep you guys in my contacts for future needs thank you
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I am someone who gives extremely rare 5 star reviews. I believe that a business is not measured by how great their customer service is when they are trying to get your as a customer because that would be the honeymoon stage and everything is rosy and bright. A true measure of a company's customer service is when they already completed their service, they got your money and something happens down the line that allows them to put their guarantee to the test. This is what happened to this installation. Sam is my go to guy, if I were to put a review from the intial installation I would have put 4.5 stars because there were some hiccups along the way which didnt make the whole process seamless. Fast forward a year when the lock that was installed got stuck. I immediately called Sam and he sent Cody A who cam within a couple of hours and really spent the time to troubleshoot the issue. If this were just another tech, they probably would have said we need to replace this and that and do this and that. The initial finding was a replacement of one part which was not replaced the last time. Sam was going to give me a 50% discount on the part and the labor will be included since this was the same issue but on a different part within the same door. I asked Cody a lot of questions and our conversation made him test a few things. He found a flaw in the initial installation as well as the key. This ended up saving me money because of the extra effort he put into finding root causes of the issue instead of the easy way that most techs do which is REPLACE. I am very impressed with Cody and it is because of him that this establishment gets a full 5 stars from me. I have a hard time trusting businesses these days but this place has earned my full trust. I highly recommend this place especially Cody A. I have bookmarked this business as my primary locksmith.
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We needed locks changed after our business was broken into. Same day service with professionalism! Cody was great communicating the pricing and making sure our needs were met. Highly recommend
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We had a break in, Alohomora got there same day, was able to save a lot of compliments of the lock. Derek was a great communicator, kept me in the loop with what he was doing. Hope to never need a locksmith again but now in the card file, great to have a solid contact.
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They were prompt, polite professional. Knowledgeable. And fast. They were absolutely great. I would recommend them.
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Excellent service and fair pricing — they were able to resolve a same-day issue replacing my mailbox lock. They even noticed and repaired another issue with our deadbolt at no additional charge. Highly recommend — and a big shout-out to Derek, in particular!
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Derek came to fix a garage door lock for me. He was professional, pleasant, prompt. He took care of the issue without turning it into something more expensive than it needed to be. He also provided helpful advice. Great experience!
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Great service. Derek was at house within 30 minutes of our call. Solved the problem with our sticking and jammed lock. Professional and efficient. Definitely recommend.
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Kristina was awesome. Had another company come out and couldn't help me and she shows up and gets it open in 10min.
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This is our second time using this companies services on our garage door and it was great. Derek the technician was very good and quick on setting up our new motor for our garage door. He came on a Sunday to help us solve our problem! Derek did a great job.
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Fair pricing. Good communication. Great customer service. Jarred was a total hero! I’m sure locksmiths hear their share of sob stories, but nothing adds to the stress of a broken key fob and vehicle trapped in airport parking then the fear of an outrageous bill. I called eighteen locksmiths in the Portland area. Most vaguely quoted me a range of what it could cost up to three times what Alohamora charged. Some locksmiths didn’t have the software to program an our specific vehicle. Another locksmith stood us up after waiting several hours… it was such a headache. Alohamora got back to me quickly via text, providing me a reasonable quote as well as clear communication around scheduling. When Jarred met me at the airport parking lot he was professional, efficient, and kind. I know It doesn’t seem like kindness should matter much, but when you’re a single car family, pacing with your infant desperate to figure out if your car is going to work again—it was comforting to feel like Jarred really cared. I couldn’t be more grateful.
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I am not one to normally leave a review and when I do I hate that for a base good review it needs to be 5 stars. 3 is average if everything is 5 there is no room for improvement or to complement or reward someone for going above and beyond, which I wan doing right now. Derek C went above and beyond the call of duty to help me. I am a Disabled Vet and suffer for Diabetes with needed insulin locked inside and was locked out of my Condo and because I had tried 2 other locksmith services prior and had been waiting over a hour after repeated calls to the dispatchers and saying I needed my insulin for a technician to call me back. This was Tuesday I am still waiting on one of them to call. Derek C called me with in 5 minutes of contacting the dispatcher. he said he was about 30 minutes out but got there in under 20 minutes and was prompt in opening the door. I am 100% disable and on a very tight fixed income and Derek C was very willing to work with me on the price and a payment plan in addition to the companies Veteran discount with is always appreciated. For these reason I am writing this review and giving Derek and his company 5 star, He has earned it and I am a Alohomora customer for life. Not only do i recommend this company to you I well and have recommended it to family and friends.
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Great customer service. And the technician was very nice.
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Fast and straight to the point . Needed a key replacement for my car and took no time to get there and about 10 mins to make a new key . 5 star experience!
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Jarred was an excellent technician who was on time, friendly and thoughtful. Alohomora locksmith has great communication with customers, is up front with cost, and timely ( which is amazing for busy people)! Thankyou so much for helping me, this was a great service you have done for me I will keep your number for future use.
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Great response time and great service. They have our account from now on.
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I had the unpleasant experience of having been a victim of a break-in at my commercial building here in the failed city of Portland. My call to Alohomora Locksmith delivered a quick response to my request for securing my property. Derek and the team came in and secured the building with new keys and locks the same day. Their professional commitment to providing outstanding technical assistance and responsive customer service turned a tragic event into a manageable locksmithing job well done. Highly recommend the team at Alohomora!
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Fast, friendly, professional service! After calling quite a few other companies with no answer these guys saved me! Our tech Roman was fantastic! 100% recommend!
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