Cody helped me out with fast and efficient service. Extremely polite as well. Definitely recommend! 🙂
AlexisRF
5/26/2023 - Google
I am someone who gives extremely rare 5 star reviews. I believe that a business is not measured by... read moreI am someone who gives extremely rare 5 star reviews. I believe that a business is not measured by how great their customer service is when they are trying to get your as a customer because that would be the honeymoon stage and everything is rosy and bright. A true measure of a company's customer service is when they already completed their service, they got your money and something happens down the line that allows them to put their guarantee to the test. This is what happened to this installation. Sam is my go to guy, if I were to put a review from the intial installation I would have put 4.5 stars because there were some hiccups along the way which didnt make the whole process seamless. Fast forward a year when the lock that was installed got stuck. I immediately called Sam and he sent Cody A who cam within a couple of hours and really spent the time to troubleshoot the issue. If this were just another tech, they probably would have said we need to replace this and that and do this and that. The initial finding was a replacement of one part which was not replaced the last time. Sam was going to give me a 50% discount on the part and the labor will be included since this was the same issue but on a different part within the same door. I asked Cody a lot of questions and our conversation made him test a few things. He found a flaw in the initial installation as well as the key. This ended up saving me money because of the extra effort he put into finding root causes of the issue instead of the easy way that most techs do which is REPLACE. I am very impressed with Cody and it is because of him that this establishment gets a full 5 stars from me. I have a hard time trusting businesses these days but this place has earned my full trust. I highly recommend this place especially Cody A. I have bookmarked this business as my primary locksmith. read less
Ineeded to change the locks on my car after an attempted theft. They came to me very quickly and... read moreIneeded to change the locks on my car after an attempted theft. They came to me very quickly and the technician Kristina was genuinely very kind and helpful despite the bad weather. Thank you! read less
Fast service. Very friendly. Pro work.
I was locked out of my car at the grocery store, called Alohomora, and they arrived in less than an... read moreI was locked out of my car at the grocery store, called Alohomora, and they arrived in less than an hour. They were able create two keys for my car as well as one keyless entry in no time. If you are in a bind, as I was, try them! If you aren’t, try them too, they provide excellent service. read less
Addison
4/27/2023 - Google
Great service! Got us in the house super quick 👍
Highly recommend. Amazing service and super fast response time. Can’t say enough positive things about the technician and this company.... read moreHighly recommend. Amazing service and super fast response time. Can’t say enough positive things about the technician and this company. Extremely reasonable rates too! read less
Great service. Derek was at house within 30 minutes of our call. Solved the problem with our sticking and jammed... read moreGreat service. Derek was at house within 30 minutes of our call. Solved the problem with our sticking and jammed lock. Professional and efficient. Definitely recommend. read less
Kristina did amazing today, she showed up same day to help make a brand new key for my car and... read moreKristina did amazing today, she showed up same day to help make a brand new key for my car and trust me my car wasn't an easy one. Thanks again Alohamora Locksmith and thank you Kristina. read less
Kristina was a delight and freed my husband from being locked in his shop. While she was out she also... read moreKristina was a delight and freed my husband from being locked in his shop. While she was out she also installed the lock that trapped him and got it up and running on our iPhones. She was out super fast! What a lifesaver. So friendly and helpful. read less
Stefanie
4/27/2023 - Google
I had three doors at my new house that needed new locks, plus adding a number pad lock to my... read moreI had three doors at my new house that needed new locks, plus adding a number pad lock to my front door. The locksmith arrived that afternoon and did a great job installing the locks. He was friendly and helpful, making sure I understood how to program the number pad lock. I would recommend Alohomora Locksmith for their prompt response and quality work. Plus, you gotta love the name! read less
Derek was fast and communicative and just all around great. He got me into my car so quick and even... read moreDerek was fast and communicative and just all around great. He got me into my car so quick and even stayed and made me a spare key on the spot for no extra charge. Highly recommend! read less
Jared could not find a door to open as there were chain locks on all the doors but one except... read moreJared could not find a door to open as there were chain locks on all the doors but one except that it had a stuck latch with no lock-he was able to take out (and Not break) a small window in the door-brilliant -the guy never gave up!!!!!! read less
I was locked out of my 2002 bmw 330i and Kristina was able to get in and saved my day.... read moreI was locked out of my 2002 bmw 330i and Kristina was able to get in and saved my day. It was a pleasure work with her! read less
Very fast service. We needed someone right away and they got here ASAP. Staff was professional and very conscientious. They... read moreVery fast service. We needed someone right away and they got here ASAP. Staff was professional and very conscientious. They went above and beyond. We truly appreciated them. Highly recommend! read less
This is our second time using this companies services on our garage door and it was great. Derek the technician... read moreThis is our second time using this companies services on our garage door and it was great. Derek the technician was very good and quick on setting up our new motor for our garage door. He came on a Sunday to help us solve our problem! Derek did a great job. read less
Had a great experience. Jarred was helpful and efficient. He replaced my lock and showed me how to rekey it... read moreHad a great experience. Jarred was helpful and efficient. He replaced my lock and showed me how to rekey it to my existing key. read less
Excellent and highly recommended service rendered by Roman today who replaced our garage door springs, thoroughly inspected the whole garage... read moreExcellent and highly recommended service rendered by Roman today who replaced our garage door springs, thoroughly inspected the whole garage door opener system and tightened loose screws before serious damage happens. Thank you! read less
Artemis
4/27/2023 - Google
Derek c was an amazing help
Roman was able to come right out the same day I called. He cut new keys and programmed the keys... read moreRoman was able to come right out the same day I called. He cut new keys and programmed the keys and a new replacement transponder for my car. He was fast and professional and the fee was exactly what they quoted me on the phone. I would recommend! read less
Super fast and friendly service. We needed our latch replaced and Cody came over within 30 minutes of my initial... read moreSuper fast and friendly service. We needed our latch replaced and Cody came over within 30 minutes of my initial call. I wasn’t expecting fast service, just called to set something up for the future, but I’m so glad the job/task is done and our door opens and closes without issue as of today. This is my second time calling Alohomora for other lock problems, and once again , Cody fixed it quickly and at a reasonable price. read less
Lost my entire key ring once upon a time and Derek came the day after Christmas and made me new... read moreLost my entire key ring once upon a time and Derek came the day after Christmas and made me new keys for my car. Thanks Derek C read less
Chastity
6/09/2023 - Google
Fast, friendly, affordable.
I had a broken off key stuck in the front door. Turns out the lock was pretty well shot.... read moreI had a broken off key stuck in the front door. Turns out the lock was pretty well shot. Derek fixed me up with a new lock and even re-keyed the new lock to my existing keys. He really bailed me out of a jam. Thanks again, Derek. read less
Everything was quick and seamless with Alohomora. The deadbolt on our back door broke and we couldn't use the door... read moreEverything was quick and seamless with Alohomora. The deadbolt on our back door broke and we couldn't use the door at all, and Cody arrived within ~20 minutes of calling the company. He did a fantastic job both extracting the old lock and installing a new one. Cody even realigned our door latch so everything opens and closes smoothly! All in all the process took less than 2 hours from calling Alohomora to finishing the job, and the price was definitely very reasonable! I'll definitely call them again for future locksmithing needs! read less
Professional service but gave four stars since person arrived later than promised.
He was quick, great and professional! I would definitely ask again for future
Jennifer
1/01/2023 - Google
Very quick and professional.
Stephan
7/22/2023 - Google
Derek replaced our Garage Door Springs. He came out the same day and service was quickly and well done. Very... read moreDerek replaced our Garage Door Springs. He came out the same day and service was quickly and well done. Very professional and tons of good advice. Thank you. read less
Max did a great job, was very efficient and gave me a great deal.
Quick competent service at a good price.
I needed a fob-style vehicle key created. After a phone call, a technician was sent out very quickly, and easily... read moreI needed a fob-style vehicle key created. After a phone call, a technician was sent out very quickly, and easily understood the issue and accomplished the task right in the driveway. The price I was charged was quite reasonable, about half what I might have expected to pay at a dealership. Very pleased with the prompt and professional service received. read less
Breahnna
4/18/2023 - Google
Fast and straight to the point . Needed a key replacement for my car and took no time to get... read moreFast and straight to the point . Needed a key replacement for my car and took no time to get there and about 10 mins to make a new key . 5 star experience! read less
JamNasa
3/14/2023 - Google
Came very fast, was nice Krystsina was absolutely amazing!
I had two electronic deadbolts installed. One door already had a deadbolt and the other one had to have the... read moreI had two electronic deadbolts installed. One door already had a deadbolt and the other one had to have the whole deadbolt thing put in. Jose did a great job, explained everything clearly, arrived when he said he would, cleaned up after himself, and was very professional and knowledgeable. He was very thorough and making sure everything worked the way it was supposed to. I will certainly be calling them again for further lock work. read less
Vehicle ignition lock cylinder seized, Alohomora was able to send someone out same day to repair it. Roman was... read moreVehicle ignition lock cylinder seized, Alohomora was able to send someone out same day to repair it. Roman was great, friendly and knowledgeable, he repaired the lock cylinder and had me on my way!! Would recommend read less
Shanelle
4/28/2023 - Google
Great customer service. And the technician was very nice.
Absolutely phenomenal service—prompt, professional and friendly. Highly recommend. From one customer to another, I would like to preemptively say that... read moreAbsolutely phenomenal service—prompt, professional and friendly. Highly recommend. From one customer to another, I would like to preemptively say that as with many industries, if you call and find that it’s taking longer than expected for help to arrive, please try to be patient and realize that there are only so many technicians and that they will come as soon as they can! read less
It was quite a shock when we arrived home late at night and discovered that our house keys were locked... read moreIt was quite a shock when we arrived home late at night and discovered that our house keys were locked in the house. Gabe arrived promptly abt 15 minutes after he was notified, with a very friendly and professional attitude. There was some trouble with the old lock on the front door so he switched to another door and he got it opened in no time. We certainly recommend him. It was like a breath of fresh air to be around his positive attitude. Dee read less
