AlexisRF
5/26/2023 - Google
I am someone who gives extremely rare 5 star reviews. I believe that a business is not measured by... read moreI am someone who gives extremely rare 5 star reviews. I believe that a business is not measured by how great their customer service is when they are trying to get your as a customer because that would be the honeymoon stage and everything is rosy and bright. A true measure of a company's customer service is when they already completed their service, they got your money and something happens down the line that allows them to put their guarantee to the test. This is what happened to this installation. Sam is my go to guy, if I were to put a review from the intial installation I would have put 4.5 stars because there were some hiccups along the way which didnt make the whole process seamless. Fast forward a year when the lock that was installed got stuck. I immediately called Sam and he sent Cody A who cam within a couple of hours and really spent the time to troubleshoot the issue. If this were just another tech, they probably would have said we need to replace this and that and do this and that. The initial finding was a replacement of one part which was not replaced the last time. Sam was going to give me a 50% discount on the part and the labor will be included since this was the same issue but on a different part within the same door. I asked Cody a lot of questions and our conversation made him test a few things. He found a flaw in the initial installation as well as the key. This ended up saving me money because of the extra effort he put into finding root causes of the issue instead of the easy way that most techs do which is REPLACE. I am very impressed with Cody and it is because of him that this establishment gets a full 5 stars from me. I have a hard time trusting businesses these days but this place has earned my full trust. I highly recommend this place especially Cody A. I have bookmarked this business as my primary locksmith. read less
On time and quick repair, what more needs to be said
Kristina was awesome. Had another company come out and couldn't help me and she shows up and gets it open... read moreKristina was awesome. Had another company come out and couldn't help me and she shows up and gets it open in 10min. read less
jessica
6/23/2023 - Google
Fast, friendly, professional service! After calling quite a few other companies with no answer these guys saved me! Our tech... read moreFast, friendly, professional service! After calling quite a few other companies with no answer these guys saved me! Our tech Roman was fantastic! 100% recommend! read less
Derek came and hooked me up. I have dark tint on my windows which made it more of a challenge... read moreDerek came and hooked me up. I have dark tint on my windows which made it more of a challenge and he got me right in my vehicle. I drove away within minutes of his arrival. He was super friendly, and professional. Thanks Derek read less
Could not have been more happy with the speed and service preformed by Derek. Extremely helpful and kind professional. 10... read moreCould not have been more happy with the speed and service preformed by Derek. Extremely helpful and kind professional. 10 out of 10 would recommend and I will be using them again! Thank You - Backwoods Brewing Company read less
Shanelle
4/28/2023 - Google
Great customer service. And the technician was very nice.
Stefanie
4/27/2023 - Google
I had three doors at my new house that needed new locks, plus adding a number pad lock to my... read moreI had three doors at my new house that needed new locks, plus adding a number pad lock to my front door. The locksmith arrived that afternoon and did a great job installing the locks. He was friendly and helpful, making sure I understood how to program the number pad lock. I would recommend Alohomora Locksmith for their prompt response and quality work. Plus, you gotta love the name! read less
Chastity
6/09/2023 - Google
Fast, friendly, affordable.
Fast service. Very friendly. Pro work.
Christine
1/08/2023 - Google
Derek came to fix a garage door lock for me. He was professional, pleasant, prompt. He took care... read moreDerek came to fix a garage door lock for me. He was professional, pleasant, prompt. He took care of the issue without turning it into something more expensive than it needed to be. He also provided helpful advice. Great experience! read less
He’s very helpful and knowledgeable . Easy to communicate!
We cleaned our garage today and after we were done we realized the garage door was no longer working. Tried... read moreWe cleaned our garage today and after we were done we realized the garage door was no longer working. Tried to fix on our own with no luck so we called Alohamora. Derek arrived in the afternoon same day, fixed it with some electrical tape in a short amount of time. He was polite, efficient and friendly and we would definitely call this same place again for any future needs. Thanks Derek and Alohamora. read less
Kristina did amazing today, she showed up same day to help make a brand new key for my car and... read moreKristina did amazing today, she showed up same day to help make a brand new key for my car and trust me my car wasn't an easy one. Thanks again Alohamora Locksmith and thank you Kristina. read less
Very quickly solved my problem and at the best price point, very much recommend Kristina.
Great service. Derek was at house within 30 minutes of our call. Solved the problem with our sticking and jammed... read moreGreat service. Derek was at house within 30 minutes of our call. Solved the problem with our sticking and jammed lock. Professional and efficient. Definitely recommend. read less
JamNasa
3/14/2023 - Google
Came very fast, was nice Krystsina was absolutely amazing!
VONtExP
9/04/2023 - Google
Very good company Cody was very helpful and professional got here very quick time and got the job done in... read moreVery good company Cody was very helpful and professional got here very quick time and got the job done in a good time matter and answer every question I had i recommend read less
He was quick, great and professional! I would definitely ask again for future
Max came over right away to change my locks. He did a stellar job in very little amount of time.
My problem of not being able to start my automobile was resolved. I got a replacement key fob and all... read moreMy problem of not being able to start my automobile was resolved. I got a replacement key fob and all should be good for now. Was happy with Gabriel’s work. read less
Quick, efficient same day service. Roman did a great job with two keyless deadbolt installs. Definitely recommend their services.
This is our second time using this companies services on our garage door and it was great. Derek the technician... read moreThis is our second time using this companies services on our garage door and it was great. Derek the technician was very good and quick on setting up our new motor for our garage door. He came on a Sunday to help us solve our problem! Derek did a great job. read less
Great response time and great service. They have our account from now on.
Had a great experience. Jarred was helpful and efficient. He replaced my lock and showed me how to rekey it... read moreHad a great experience. Jarred was helpful and efficient. He replaced my lock and showed me how to rekey it to my existing key. read less
I really appreciated Kristina’s help today. I managed to lock myself out. She was very understandable and she not only... read moreI really appreciated Kristina’s help today. I managed to lock myself out. She was very understandable and she not only saved me, but then quickly and efficiently changed out any locks that I needed. Thank you so much ! read less
Lost my entire key ring once upon a time and Derek came the day after Christmas and made me new... read moreLost my entire key ring once upon a time and Derek came the day after Christmas and made me new keys for my car. Thanks Derek C read less
Kristina the tech was great! She had my car unlocked and a working ignition key made in 10 minutes. It... read moreKristina the tech was great! She had my car unlocked and a working ignition key made in 10 minutes. It took another 12 minutes to reset the anti theft system in the cars computer, to sync with the new key transponder chip. (This makes the lost keys useless and will not start the car anymore) that put my mind at ease. These guys have everything they need to do their job efficiently in their van, from the computers needed to reset your cars ecm to key fob replacement . They were awesome!. Kristina their service tech really knows what she is doing! read less
I had a broken off key stuck in the front door. Turns out the lock was pretty well shot.... read moreI had a broken off key stuck in the front door. Turns out the lock was pretty well shot. Derek fixed me up with a new lock and even re-keyed the new lock to my existing keys. He really bailed me out of a jam. Thanks again, Derek. read less
Madelyn
5/12/2023 - Google
Kristina was our technician today and she did a wonderful job!!! 🙂 We would highly recommend her. Thank you again, Kristina!
Great pricing , same day service and on time
I left my keys in the trunk of my car and couldn't open it from the cabin. Someone was kind... read moreI left my keys in the trunk of my car and couldn't open it from the cabin. Someone was kind enough to come by early in the morning on a Saturday... I was also an idoit and left my keys in the trunk again when I was fixing my lever issue. So I called her again and she came back to help. Luckily, I already fixed the lever problem as soon as I could and I called her again as she was pulling up. She didn't have to help me again and I couldn't tell if she was annoyed or not but we laughed about it. Point is, the technician was very nice. I never had to call a locksmith before and I felt stupid but it all worked out and I'm very appreciative they were able to come out. Especially on a Saturday morning read less
Kristina was prompt and cordial during her visit. She replaced all the locks quickly and even provided multiple copies of... read moreKristina was prompt and cordial during her visit. She replaced all the locks quickly and even provided multiple copies of the new key all for a reasonable price. Would definitely use Alohomora and their employee Kristina again! read less
Stephan
7/22/2023 - Google
Derek replaced our Garage Door Springs. He came out the same day and service was quickly and well done. Very... read moreDerek replaced our Garage Door Springs. He came out the same day and service was quickly and well done. Very professional and tons of good advice. Thank you. read less
I needed a fob-style vehicle key created. After a phone call, a technician was sent out very quickly, and easily... read moreI needed a fob-style vehicle key created. After a phone call, a technician was sent out very quickly, and easily understood the issue and accomplished the task right in the driveway. The price I was charged was quite reasonable, about half what I might have expected to pay at a dealership. Very pleased with the prompt and professional service received. read less
Absolutely phenomenal service—prompt, professional and friendly. Highly recommend. From one customer to another, I would like to preemptively say that... read moreAbsolutely phenomenal service—prompt, professional and friendly. Highly recommend. From one customer to another, I would like to preemptively say that as with many industries, if you call and find that it’s taking longer than expected for help to arrive, please try to be patient and realize that there are only so many technicians and that they will come as soon as they can! read less
Vehicle ignition lock cylinder seized, Alohomora was able to send someone out same day to repair it. Roman was... read moreVehicle ignition lock cylinder seized, Alohomora was able to send someone out same day to repair it. Roman was great, friendly and knowledgeable, he repaired the lock cylinder and had me on my way!! Would recommend read less
I was locked out of my car at the grocery store, called Alohomora, and they arrived in less than an... read moreI was locked out of my car at the grocery store, called Alohomora, and they arrived in less than an hour. They were able create two keys for my car as well as one keyless entry in no time. If you are in a bind, as I was, try them! If you aren’t, try them too, they provide excellent service. read less
Shaheen
3/18/2023 - Google
I would highly recommend this company. Everybody I worked with was very friendly, especially my technician Roman. He went above... read moreI would highly recommend this company. Everybody I worked with was very friendly, especially my technician Roman. He went above and beyond to help fix the root of the issue that locked me out of my car in the first place. I will not hesitate to use Alohomora and specifically request Roman as my technician should I require any locksmith services in the future. read less
