I was locked out of my 2002 bmw 330i and Kristina was able to get in and saved my day.... read moreI was locked out of my 2002 bmw 330i and Kristina was able to get in and saved my day. It was a pleasure work with her! read less
Roman was super responsive with high quality service!
Very quickly solved my problem and at the best price point, very much recommend Kristina.
I am not one to normally leave a review and when I do I hate that for a base good... read moreI am not one to normally leave a review and when I do I hate that for a base good review it needs to be 5 stars. 3 is average if everything is 5 there is no room for improvement or to complement or reward someone for going above and beyond, which I wan doing right now. Derek C went above and beyond the call of duty to help me. I am a Disabled Vet and suffer for Diabetes with needed insulin locked inside and was locked out of my Condo and because I had tried 2 other locksmith services prior and had been waiting over a hour after repeated calls to the dispatchers and saying I needed my insulin for a technician to call me back. This was Tuesday I am still waiting on one of them to call. Derek C called me with in 5 minutes of contacting the dispatcher. he said he was about 30 minutes out but got there in under 20 minutes and was prompt in opening the door. I am 100% disable and on a very tight fixed income and Derek C was very willing to work with me on the price and a payment plan in addition to the companies Veteran discount with is always appreciated. For these reason I am writing this review and giving Derek and his company 5 star, He has earned it and I am a Alohomora customer for life. Not only do i recommend this company to you I well and have recommended it to family and friends. read less
We needed locks changed after our business was broken into. Same day service with professionalism! Cody was great communicating the... read moreWe needed locks changed after our business was broken into. Same day service with professionalism! Cody was great communicating the pricing and making sure our needs were met. Highly recommend read less
Derek was fast and communicative and just all around great. He got me into my car so quick and even... read moreDerek was fast and communicative and just all around great. He got me into my car so quick and even stayed and made me a spare key on the spot for no extra charge. Highly recommend! read less
Super fast and friendly service. We needed our latch replaced and Cody came over within 30 minutes of my initial... read moreSuper fast and friendly service. We needed our latch replaced and Cody came over within 30 minutes of my initial call. I wasn’t expecting fast service, just called to set something up for the future, but I’m so glad the job/task is done and our door opens and closes without issue as of today. This is my second time calling Alohomora for other lock problems, and once again , Cody fixed it quickly and at a reasonable price. read less
Madelyn
5/12/2023 - Google
Kristina was our technician today and she did a wonderful job!!! 🙂 We would highly recommend her. Thank you again, Kristina!
Really good experience with helping me replace my car key the technician Zack was super professional and helpful throughout the... read moreReally good experience with helping me replace my car key the technician Zack was super professional and helpful throughout the entire experience definitely would recommend read less
I left my keys in the trunk of my car and couldn't open it from the cabin. Someone was kind... read moreI left my keys in the trunk of my car and couldn't open it from the cabin. Someone was kind enough to come by early in the morning on a Saturday... I was also an idoit and left my keys in the trunk again when I was fixing my lever issue. So I called her again and she came back to help. Luckily, I already fixed the lever problem as soon as I could and I called her again as she was pulling up. She didn't have to help me again and I couldn't tell if she was annoyed or not but we laughed about it. Point is, the technician was very nice. I never had to call a locksmith before and I felt stupid but it all worked out and I'm very appreciative they were able to come out. Especially on a Saturday morning read less
Kristina did amazing today, she showed up same day to help make a brand new key for my car and... read moreKristina did amazing today, she showed up same day to help make a brand new key for my car and trust me my car wasn't an easy one. Thanks again Alohamora Locksmith and thank you Kristina. read less
Lost my entire key ring once upon a time and Derek came the day after Christmas and made me new... read moreLost my entire key ring once upon a time and Derek came the day after Christmas and made me new keys for my car. Thanks Derek C read less
Kristina was a delight and freed my husband from being locked in his shop. While she was out she also... read moreKristina was a delight and freed my husband from being locked in his shop. While she was out she also installed the lock that trapped him and got it up and running on our iPhones. She was out super fast! What a lifesaver. So friendly and helpful. read less
We got the best quick service in the area. Derek helped us Sunday morning when no one was out there... read moreWe got the best quick service in the area. Derek helped us Sunday morning when no one was out there . His magical experience in speed saved our day. Can not thank enough. read less
I needed a fob-style vehicle key created. After a phone call, a technician was sent out very quickly, and easily... read moreI needed a fob-style vehicle key created. After a phone call, a technician was sent out very quickly, and easily understood the issue and accomplished the task right in the driveway. The price I was charged was quite reasonable, about half what I might have expected to pay at a dealership. Very pleased with the prompt and professional service received. read less
jessica
6/23/2023 - Google
Fast, friendly, professional service! After calling quite a few other companies with no answer these guys saved me! Our tech... read moreFast, friendly, professional service! After calling quite a few other companies with no answer these guys saved me! Our tech Roman was fantastic! 100% recommend! read less
Jacqueline
5/11/2023 - Google
Kristina was right on time. She was very professional. Had my broken lock and repositioned strike plate fixed in no... read moreKristina was right on time. She was very professional. Had my broken lock and repositioned strike plate fixed in no time. Also just fixed my loose door lock instead of trying to sell me a new one. Much appreciated. read less
The first technician who came to help replace my fob was very rude and had attitude and he left without... read moreThe first technician who came to help replace my fob was very rude and had attitude and he left without helping me after I said I wouldn't sign the invoice for a different amount than what was agreed upon on the phone, even if it wasnt all going to be charged. He didn't smile, wasn't pleasant in the way he spoke, acted like i was dumb. They sent another technician within a few hrs and he was very kind and quick. If I owned this business I wouldn't want the 1st technician to represent my company. The 2nd was Jarred and he was super nice and quick! I would have given a 1 star review for the first guy and 5 plus star for the second. The owner quickly called and made things right. Thank you for your help I greatly appreciate it. read less
Addison
4/27/2023 - Google
Great service! Got us in the house super quick 👍
Derek was able to arrive same day to switch out our locks. I can't believe how quickly he was able... read moreDerek was able to arrive same day to switch out our locks. I can't believe how quickly he was able to finish the job and he even fixed a door that hadn't been latching properly. I'll definitely use Alohomora again in the future. read less
9/23 Roman came out and fixed the latch on my back door and added a lock to my storage room.... read more9/23 Roman came out and fixed the latch on my back door and added a lock to my storage room. They even gave me a discount for being a repeat customer. This is my GO-TO locksmith! Always excellent service, reasonably priced, & very reliable. Thanks again Roman! read less
Luciano
4/12/2023 - Google
Max did a great and efficient job. Was able to open both of my washing and dryer machine coin operated boxes.
I really appreciated Kristina’s help today. I managed to lock myself out. She was very understandable and she not only... read moreI really appreciated Kristina’s help today. I managed to lock myself out. She was very understandable and she not only saved me, but then quickly and efficiently changed out any locks that I needed. Thank you so much ! read less
Breahnna
4/18/2023 - Google
Fast and straight to the point . Needed a key replacement for my car and took no time to get... read moreFast and straight to the point . Needed a key replacement for my car and took no time to get there and about 10 mins to make a new key . 5 star experience! read less
mahabub
3/01/2023 - Google
Very quick and nice service. They saved my life. Thank You!
On time and quick repair, what more needs to be said
Derek came and hooked me up. I have dark tint on my windows which made it more of a challenge... read moreDerek came and hooked me up. I have dark tint on my windows which made it more of a challenge and he got me right in my vehicle. I drove away within minutes of his arrival. He was super friendly, and professional. Thanks Derek read less
Quick, efficient same day service. Roman did a great job with two keyless deadbolt installs. Definitely recommend their services.
Everything was quick and seamless with Alohomora. The deadbolt on our back door broke and we couldn't use the door... read moreEverything was quick and seamless with Alohomora. The deadbolt on our back door broke and we couldn't use the door at all, and Cody arrived within ~20 minutes of calling the company. He did a fantastic job both extracting the old lock and installing a new one. Cody even realigned our door latch so everything opens and closes smoothly! All in all the process took less than 2 hours from calling Alohomora to finishing the job, and the price was definitely very reasonable! I'll definitely call them again for future locksmithing needs! read less
Professional service but gave four stars since person arrived later than promised.
Chastity
6/09/2023 - Google
Fast, friendly, affordable.
Great service. Derek was at house within 30 minutes of our call. Solved the problem with our sticking and jammed... read moreGreat service. Derek was at house within 30 minutes of our call. Solved the problem with our sticking and jammed lock. Professional and efficient. Definitely recommend. read less
Demetrious
8/05/2023 - Google
Idk how good they are as a company but 5 out of 5 for the name! So dope!
AlexisRF
5/26/2023 - Google
I am someone who gives extremely rare 5 star reviews. I believe that a business is not measured by... read moreI am someone who gives extremely rare 5 star reviews. I believe that a business is not measured by how great their customer service is when they are trying to get your as a customer because that would be the honeymoon stage and everything is rosy and bright. A true measure of a company's customer service is when they already completed their service, they got your money and something happens down the line that allows them to put their guarantee to the test. This is what happened to this installation. Sam is my go to guy, if I were to put a review from the intial installation I would have put 4.5 stars because there were some hiccups along the way which didnt make the whole process seamless. Fast forward a year when the lock that was installed got stuck. I immediately called Sam and he sent Cody A who cam within a couple of hours and really spent the time to troubleshoot the issue. If this were just another tech, they probably would have said we need to replace this and that and do this and that. The initial finding was a replacement of one part which was not replaced the last time. Sam was going to give me a 50% discount on the part and the labor will be included since this was the same issue but on a different part within the same door. I asked Cody a lot of questions and our conversation made him test a few things. He found a flaw in the initial installation as well as the key. This ended up saving me money because of the extra effort he put into finding root causes of the issue instead of the easy way that most techs do which is REPLACE. I am very impressed with Cody and it is because of him that this establishment gets a full 5 stars from me. I have a hard time trusting businesses these days but this place has earned my full trust. I highly recommend this place especially Cody A. I have bookmarked this business as my primary locksmith. read less
Vehicle ignition lock cylinder seized, Alohomora was able to send someone out same day to repair it. Roman was... read moreVehicle ignition lock cylinder seized, Alohomora was able to send someone out same day to repair it. Roman was great, friendly and knowledgeable, he repaired the lock cylinder and had me on my way!! Would recommend read less
This is our second time using this companies services on our garage door and it was great. Derek the technician... read moreThis is our second time using this companies services on our garage door and it was great. Derek the technician was very good and quick on setting up our new motor for our garage door. He came on a Sunday to help us solve our problem! Derek did a great job. read less
My problem of not being able to start my automobile was resolved. I got a replacement key fob and all... read moreMy problem of not being able to start my automobile was resolved. I got a replacement key fob and all should be good for now. Was happy with Gabriel’s work. read less
Great response time and great service. They have our account from now on.
allisonjane913
4/12/2023 - Google
Derek helped me out last week when the latch to my front door broke. He was very professional, explained what... read moreDerek helped me out last week when the latch to my front door broke. He was very professional, explained what was wrong and what he was fixing. Will definitely use Alohomora again the next time I need to get a lock fixed. read less
