What a tremendous experience! Derek C, Alohomora Technician was very professional and knowledgeable about the three different types of combo locks he installed at my home. He answered all my questions and did a great job installing the locks, all the while putting up with my crazy dog.I highly recommend Derek and Alohomora Locksmiths.
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Jared could not find a door to open as there were chain locks on all the doors but one except that it had a stuck latch with no lock-he was able to take out (and Not break) a small window in the door-brilliant -the guy never gave up!!!!!!
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Max did a great and efficient job. Was able to open both of my washing and dryer machine coin operated boxes.
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We got the best quick service in the area. Derek helped us Sunday morning when no one was out there . His magical experience in speed saved our day. Can not thank enough.
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Kristina was right on time. She was very professional. Had my broken lock and repositioned strike plate fixed in no time. Also just fixed my loose door lock instead of trying to sell me a new one. Much appreciated.
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Great price! Very nice gentlemen came out quickly and finished the job within 30 minutes. Will definitely call them again
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Derek helped me out last week when the latch to my front door broke. He was very professional, explained what was wrong and what he was fixing. Will definitely use Alohomora again the next time I need to get a lock fixed.
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Very quickly solved my problem and at the best price point, very much recommend Kristina.
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I am someone who gives extremely rare 5 star reviews. I believe that a business is not measured by how great their customer service is when they are trying to get your as a customer because that would be the honeymoon stage and everything is rosy and bright. A true measure of a company's customer service is when they already completed their service, they got your money and something happens down the line that allows them to put their guarantee to the test. This is what happened to this installation. Sam is my go to guy, if I were to put a review from the intial installation I would have put 4.5 stars because there were some hiccups along the way which didnt make the whole process seamless. Fast forward a year when the lock that was installed got stuck. I immediately called Sam and he sent Cody A who cam within a couple of hours and really spent the time to troubleshoot the issue. If this were just another tech, they probably would have said we need to replace this and that and do this and that. The initial finding was a replacement of one part which was not replaced the last time. Sam was going to give me a 50% discount on the part and the labor will be included since this was the same issue but on a different part within the same door. I asked Cody a lot of questions and our conversation made him test a few things. He found a flaw in the initial installation as well as the key. This ended up saving me money because of the extra effort he put into finding root causes of the issue instead of the easy way that most techs do which is REPLACE. I am very impressed with Cody and it is because of him that this establishment gets a full 5 stars from me. I have a hard time trusting businesses these days but this place has earned my full trust. I highly recommend this place especially Cody A. I have bookmarked this business as my primary locksmith.
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Great customer service. And the technician was very nice.
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I left my keys in the trunk of my car and couldn't open it from the cabin. Someone was kind enough to come by early in the morning on a Saturday... I was also an idoit and left my keys in the trunk again when I was fixing my lever issue. So I called her again and she came back to help. Luckily, I already fixed the lever problem as soon as I could and I called her again as she was pulling up. She didn't have to help me again and I couldn't tell if she was annoyed or not but we laughed about it. Point is, the technician was very nice. I never had to call a locksmith before and I felt stupid but it all worked out and I'm very appreciative they were able to come out. Especially on a Saturday morning
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Kristina was prompt and cordial during her visit. She replaced all the locks quickly and even provided multiple copies of the new key all for a reasonable price. Would definitely use Alohomora and their employee Kristina again!
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Quick competent service at a good price.
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Fair pricing. Good communication. Great customer service. Jarred was a total hero! I’m sure locksmiths hear their share of sob stories, but nothing adds to the stress of a broken key fob and vehicle trapped in airport parking then the fear of an outrageous bill. I called eighteen locksmiths in the Portland area. Most vaguely quoted me a range of what it could cost up to three times what Alohamora charged. Some locksmiths didn’t have the software to program an our specific vehicle. Another locksmith stood us up after waiting several hours… it was such a headache. Alohamora got back to me quickly via text, providing me a reasonable quote as well as clear communication around scheduling. When Jarred met me at the airport parking lot he was professional, efficient, and kind. I know It doesn’t seem like kindness should matter much, but when you’re a single car family, pacing with your infant desperate to figure out if your car is going to work again—it was comforting to feel like Jarred really cared. I couldn’t be more grateful.
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Kristina was absolutely amazing. A consummate professional and very kind as well. She helped me program my Prius fob as well as clone a second copy. 5 stars!!!
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Great service! Got us in the house super quick 👍
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Highly recommend this place. They showed up when the one other locksmith place didn't after waiting 2 and a half hours in the cold rain.
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The locksmith was timely, courteous and excellent at doing his job. He even made an extra key for the house.
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I would highly recommend this company. Everybody I worked with was very friendly, especially my technician Roman. He went above and beyond to help fix the root of the issue that locked me out of my car in the first place. I will not hesitate to use Alohomora and specifically request Roman as my technician should I require any locksmith services in the future.
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Alohomora is simply the best. Prompt, attentive, honest, skillful service with a smile. They helped me out with a new key when the dealership gave me the runaround. The whole process was shockingly quick and totally pleasant. Highly recommended!
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Quick, efficient same day service. Roman did a great job with two keyless deadbolt installs. Definitely recommend their services.
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Great experience all around & truly top notch service. That was some of the best customer service I’ve experienced. The representative, Carlos, immediately organized a technician named Cody to get out to me in an hour! Cody also promptly arrived, was courteous, assessed the situation and completed the entire job in under 30 minutes. He then explained everything he did in detail to me. Quick service, amazing customer service and great technicians. Looking forward to using your services again in the future and recommending you all to others.
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Max replaced an RV lock quickly and efficiently.
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Derek was fast and communicative and just all around great. He got me into my car so quick and even stayed and made me a spare key on the spot for no extra charge. Highly recommend!
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The guy came in got the job right done took less then 30 minutes and he was really nice
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Kristina was awesome. Had another company come out and couldn't help me and she shows up and gets it open in 10min.
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Kristina did amazing today, she showed up same day to help make a brand new key for my car and trust me my car wasn't an easy one. Thanks again Alohamora Locksmith and thank you Kristina.
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Ineeded to change the locks on my car after an attempted theft. They came to me very quickly and the technician Kristina was genuinely very kind and helpful despite the bad weather. Thank you!
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Roman was super responsive with high quality service!
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Quick, professional service from both the dispatcher and the locksmith
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Fast, friendly, professional service! After calling quite a few other companies with no answer these guys saved me! Our tech Roman was fantastic! 100% recommend!
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Excellent and highly recommended service rendered by Roman today who replaced our garage door springs, thoroughly inspected the whole garage door opener system and tightened loose screws before serious damage happens. Thank you!
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This is our second time using this companies services on our garage door and it was great. Derek the technician was very good and quick on setting up our new motor for our garage door. He came on a Sunday to help us solve our problem! Derek did a great job.
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Roman was able to come right out the same day I called. He cut new keys and programmed the keys and a new replacement transponder for my car. He was fast and professional and the fee was exactly what they quoted me on the phone. I would recommend!
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Very quick and nice service. They saved my life. Thank You!
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Really good experience with helping me replace my car key the technician Zack was super professional and helpful throughout the entire experience definitely would recommend
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I had two electronic deadbolts installed. One door already had a deadbolt and the other one had to have the whole deadbolt thing put in. Jose did a great job, explained everything clearly, arrived when he said he would, cleaned up after himself, and was very professional and knowledgeable. He was very thorough and making sure everything worked the way it was supposed to. I will certainly be calling them again for further lock work.
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Idk how good they are as a company but 5 out of 5 for the name! So dope!
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I really appreciated Kristina’s help today. I managed to lock myself out. She was very understandable and she not only saved me, but then quickly and efficiently changed out any locks that I needed. Thank you so much !
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These people are the best! Anyone who has been locked out has a story of inconvenience and frustration. I went to Google and read thru reviews of other locksmiths not wanting to add insult to injury. When I called I was offered an estimate complete with a heads-up on the service fee, all of which were super reasonable, and the freedom to choose the two-hour window that worked best for me. Christina called to let me know she would be available sooner if that worked for me. She was prompt, courteous, professional, and fast. She saved my day and helped me brush off the negative vibes. Incredibly grateful!!
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