Fair pricing. Good communication. Great customer service. Jarred was a total hero! I’m sure locksmiths hear their share of sob stories, but nothing adds to the stress of a broken key fob and vehicle trapped in airport parking then the fear of an outrageous bill. I called eighteen locksmiths in the Portland area. Most vaguely quoted me a range of what it could cost up to three times what Alohamora charged. Some locksmiths didn’t have the software to program an our specific vehicle. Another locksmith stood us up after waiting several hours… it was such a headache. Alohamora got back to me quickly via text, providing me a reasonable quote as well as clear communication around scheduling. When Jarred met me at the airport parking lot he was professional, efficient, and kind. I know It doesn’t seem like kindness should matter much, but when you’re a single car family, pacing with your infant desperate to figure out if your car is going to work again—it was comforting to feel like Jarred really cared. I couldn’t be more grateful.
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I am very pleased with the service you provided. We had called someone else and they were making things too hard and lost a customer. I was not able to meet you because of my work schedule so my fiancee was there in my place. You were very courteous and respectful to her. It was a fair price and you were right on time. Very good business. Thank you and I will use you again in the future.
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Quick, efficient same day service. Roman did a great job with two keyless deadbolt installs. Definitely recommend their services.
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We needed locks changed after our business was broken into. Same day service with professionalism! Cody was great communicating the pricing and making sure our needs were met. Highly recommend
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We had a break in, Alohomora got there same day, was able to save a lot of compliments of the lock. Derek was a great communicator, kept me in the loop with what he was doing. Hope to never need a locksmith again but now in the card file, great to have a solid contact.
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I had three doors at my new house that needed new locks, plus adding a number pad lock to my front door. The locksmith arrived that afternoon and did a great job installing the locks. He was friendly and helpful, making sure I understood how to program the number pad lock. I would recommend Alohomora Locksmith for their prompt response and quality work. Plus, you gotta love the name!
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Derek c was an amazing help
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Kristina was prompt and cordial during her visit. She replaced all the locks quickly and even provided multiple copies of the new key all for a reasonable price. Would definitely use Alohomora and their employee Kristina again!
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Quick response, same day, and goes for the extra mile.
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On time, Great communication and a reasonable price. Thank you!
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Excellent and highly recommended service rendered by Roman today who replaced our garage door springs, thoroughly inspected the whole garage door opener system and tightened loose screws before serious damage happens. Thank you!
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Fast service. Very friendly. Pro work.
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I was locked out of my 2002 bmw 330i and Kristina was able to get in and saved my day. It was a pleasure work with her!
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Needed an emergency weekend re-key. Derek was able to do it earlier then the appt time, was quick, friendly and very reasonably priced. Highly recommend! Thank you for letting me not lose any more of my day off ~PAC
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Kristina was absolutely amazing. A consummate professional and very kind as well. She helped me program my Prius fob as well as clone a second copy. 5 stars!!!
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Everything was quick and seamless with Alohomora. The deadbolt on our back door broke and we couldn't use the door at all, and Cody arrived within ~20 minutes of calling the company. He did a fantastic job both extracting the old lock and installing a new one. Cody even realigned our door latch so everything opens and closes smoothly! All in all the process took less than 2 hours from calling Alohomora to finishing the job, and the price was definitely very reasonable! I'll definitely call them again for future locksmithing needs!
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I am someone who gives extremely rare 5 star reviews. I believe that a business is not measured by how great their customer service is when they are trying to get your as a customer because that would be the honeymoon stage and everything is rosy and bright. A true measure of a company's customer service is when they already completed their service, they got your money and something happens down the line that allows them to put their guarantee to the test. This is what happened to this installation. Sam is my go to guy, if I were to put a review from the intial installation I would have put 4.5 stars because there were some hiccups along the way which didnt make the whole process seamless. Fast forward a year when the lock that was installed got stuck. I immediately called Sam and he sent Cody A who cam within a couple of hours and really spent the time to troubleshoot the issue. If this were just another tech, they probably would have said we need to replace this and that and do this and that. The initial finding was a replacement of one part which was not replaced the last time. Sam was going to give me a 50% discount on the part and the labor will be included since this was the same issue but on a different part within the same door. I asked Cody a lot of questions and our conversation made him test a few things. He found a flaw in the initial installation as well as the key. This ended up saving me money because of the extra effort he put into finding root causes of the issue instead of the easy way that most techs do which is REPLACE. I am very impressed with Cody and it is because of him that this establishment gets a full 5 stars from me. I have a hard time trusting businesses these days but this place has earned my full trust. I highly recommend this place especially Cody A. I have bookmarked this business as my primary locksmith.
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Highly recommend this place. They showed up when the one other locksmith place didn't after waiting 2 and a half hours in the cold rain.
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Derek was able to arrive same day to switch out our locks. I can't believe how quickly he was able to finish the job and he even fixed a door that hadn't been latching properly. I'll definitely use Alohomora again in the future.
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Kristina was very kind and very professional and thank you for helping me out a lot I will definitely keep you guys in my contacts for future needs thank you
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My problem of not being able to start my automobile was resolved. I got a replacement key fob and all should be good for now. Was happy with Gabriel’s work.
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On time and quick repair, what more needs to be said
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9/23 Roman came out and fixed the latch on my back door and added a lock to my storage room. They even gave me a discount for being a repeat customer. This is my GO-TO locksmith! Always excellent service, reasonably priced, & very reliable. Thanks again Roman!
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Great service. Derek was at house within 30 minutes of our call. Solved the problem with our sticking and jammed lock. Professional and efficient. Definitely recommend.
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Very quickly solved my problem and at the best price point, very much recommend Kristina.
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Great price! Very nice gentlemen came out quickly and finished the job within 30 minutes. Will definitely call them again
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Super fast and friendly service. We needed our latch replaced and Cody came over within 30 minutes of my initial call. I wasn’t expecting fast service, just called to set something up for the future, but I’m so glad the job/task is done and our door opens and closes without issue as of today. This is my second time calling Alohomora for other lock problems, and once again , Cody fixed it quickly and at a reasonable price.
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Kristina was right on time. She was very professional. Had my broken lock and repositioned strike plate fixed in no time. Also just fixed my loose door lock instead of trying to sell me a new one. Much appreciated.
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The locksmith was timely, courteous and excellent at doing his job. He even made an extra key for the house.
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Ineeded to change the locks on my car after an attempted theft. They came to me very quickly and the technician Kristina was genuinely very kind and helpful despite the bad weather. Thank you!
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Professional service but gave four stars since person arrived later than promised.
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Kristina the tech was great! She had my car unlocked and a working ignition key made in 10 minutes. It took another 12 minutes to reset the anti theft system in the cars computer, to sync with the new key transponder chip. (This makes the lost keys useless and will not start the car anymore) that put my mind at ease. These guys have everything they need to do their job efficiently in their van, from the computers needed to reset your cars ecm to key fob replacement . They were awesome!. Kristina their service tech really knows what she is doing!
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I had a broken off key stuck in the front door. Turns out the lock was pretty well shot. Derek fixed me up with a new lock and even re-keyed the new lock to my existing keys. He really bailed me out of a jam. Thanks again, Derek.
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Absolutely phenomenal service—prompt, professional and friendly. Highly recommend. From one customer to another, I would like to preemptively say that as with many industries, if you call and find that it’s taking longer than expected for help to arrive, please try to be patient and realize that there are only so many technicians and that they will come as soon as they can!
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Thank you, thank you thank you!!!. Sunday morning just got off work 10hr shift. Went to gym decided I didn't need my jacket on. Threw it in the car and "WAIT" click!. Locked the only key inside. Little money, two days before payday. Called random online local spots for help. Alohamora called back worked with us ,very polite, respectful faster then ever would have thought. Whole ordeal was less then half an hour. That's including calling and driver arriving on scene. Two thumbs up ten stars. Trust one thing in life. Alohamora will get you back to your busy life before yah know ahh.
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Could not have been more happy with the speed and service preformed by Derek. Extremely helpful and kind professional. 10 out of 10 would recommend and I will be using them again! Thank You - Backwoods Brewing Company
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Great service! Got us in the house super quick 👍
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This is our second time using this companies services on our garage door and it was great. Derek the technician was very good and quick on setting up our new motor for our garage door. He came on a Sunday to help us solve our problem! Derek did a great job.
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Max came over right away to change my locks. He did a stellar job in very little amount of time.
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Exceptional service from Derek C.! He arrived promptly, was friendly and efficient and got the job done in no time. I would definitely recommend him and Alohomora to anyone who needs a locksmith.
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