
I am someone who gives extremely rare 5 star reviews. I believe that a business is not measured by how great their customer service is when they are trying to get your as a customer because that would be the honeymoon stage and everything is rosy and bright. A true measure of a company's customer service is when they already completed their service, they got your money and something happens down the line that allows them to put their guarantee to the test. This is what happened to this installation. Sam is my go to guy, if I were to put a review from the intial installation I would have put 4.5 stars because there were some hiccups along the way which didnt make the whole process seamless. Fast forward a year when the lock that was installed got stuck. I immediately called Sam and he sent Cody A who cam within a couple of hours and really spent the time to troubleshoot the issue. If this were just another tech, they probably would have said we need to replace this and that and do this and that. The initial finding was a replacement of one part which was not replaced the last time. Sam was going to give me a 50% discount on the part and the labor will be included since this was the same issue but on a different part within the same door. I asked Cody a lot of questions and our conversation made him test a few things. He found a flaw in the initial installation as well as the key. This ended up saving me money because of the extra effort he put into finding root causes of the issue instead of the easy way that most techs do which is REPLACE. I am very impressed with Cody and it is because of him that this establishment gets a full 5 stars from me. I have a hard time trusting businesses these days but this place has earned my full trust. I highly recommend this place especially Cody A. I have bookmarked this business as my primary locksmith.
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Excellent and highly recommended service rendered by Roman today who replaced our garage door springs, thoroughly inspected the whole garage door opener system and tightened loose screws before serious damage happens. Thank you!
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The guy came in got the job right done took less then 30 minutes and he was really nice
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Very quickly solved my problem and at the best price point, very much recommend Kristina.
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Great price! Very nice gentlemen came out quickly and finished the job within 30 minutes. Will definitely call them again
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Highly recommend this place. They showed up when the one other locksmith place didn't after waiting 2 and a half hours in the cold rain.
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Kristina the tech was great! She had my car unlocked and a working ignition key made in 10 minutes. It took another 12 minutes to reset the anti theft system in the cars computer, to sync with the new key transponder chip. (This makes the lost keys useless and will not start the car anymore) that put my mind at ease. These guys have everything they need to do their job efficiently in their van, from the computers needed to reset your cars ecm to key fob replacement . They were awesome!. Kristina their service tech really knows what she is doing!
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Fast and straight to the point . Needed a key replacement for my car and took no time to get there and about 10 mins to make a new key . 5 star experience!
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The locksmith was timely, courteous and excellent at doing his job. He even made an extra key for the house.
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Could not have been more happy with the speed and service preformed by Derek. Extremely helpful and kind professional. 10 out of 10 would recommend and I will be using them again! Thank You - Backwoods Brewing Company
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Really good experience with helping me replace my car key the technician Zack was super professional and helpful throughout the entire experience definitely would recommend
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Derek came and hooked me up. I have dark tint on my windows which made it more of a challenge and he got me right in my vehicle. I drove away within minutes of his arrival. He was super friendly, and professional. Thanks Derek
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Great experience all around & truly top notch service. That was some of the best customer service I’ve experienced. The representative, Carlos, immediately organized a technician named Cody to get out to me in an hour! Cody also promptly arrived, was courteous, assessed the situation and completed the entire job in under 30 minutes. He then explained everything he did in detail to me. Quick service, amazing customer service and great technicians. Looking forward to using your services again in the future and recommending you all to others.
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This is our second time using this companies services on our garage door and it was great. Derek the technician was very good and quick on setting up our new motor for our garage door. He came on a Sunday to help us solve our problem! Derek did a great job.
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Very impressed! I reached out on Sunday evening and by Monday at 11, Roman the technician was here working. He was very knowledgeable and friendly. And was done in just over an hour. I will use Alohomora again next time we need something!
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Had a great experience. Jarred was helpful and efficient. He replaced my lock and showed me how to rekey it to my existing key.
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Exceptional service from Derek C.! He arrived promptly, was friendly and efficient and got the job done in no time. I would definitely recommend him and Alohomora to anyone who needs a locksmith.
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I was locked out of my car at the grocery store, called Alohomora, and they arrived in less than an hour. They were able create two keys for my car as well as one keyless entry in no time. If you are in a bind, as I was, try them! If you aren’t, try them too, they provide excellent service.
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Great service. Derek was at house within 30 minutes of our call. Solved the problem with our sticking and jammed lock. Professional and efficient. Definitely recommend.
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I had a very good experience with the company. They were fast and efficient in fixing my garage door, and I'm extremely satisfied with their service. Highly recommended!
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Derek helped me out last week when the latch to my front door broke. He was very professional, explained what was wrong and what he was fixing. Will definitely use Alohomora again the next time I need to get a lock fixed.
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She cracked the saif in record time, and did it in record time. She's the BEST under in two minutes, and she's good looking. Thank you so much. Scott Beach.........
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Jarred was an excellent technician who was on time, friendly and thoughtful. Alohomora locksmith has great communication with customers, is up front with cost, and timely ( which is amazing for busy people)! Thankyou so much for helping me, this was a great service you have done for me I will keep your number for future use.
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Quick response, same day, and goes for the extra mile.
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My problem of not being able to start my automobile was resolved. I got a replacement key fob and all should be good for now. Was happy with Gabriel’s work.
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Great response time and great service. They have our account from now on.
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Ineeded to change the locks on my car after an attempted theft. They came to me very quickly and the technician Kristina was genuinely very kind and helpful despite the bad weather. Thank you!
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I was locked out of my 2002 bmw 330i and Kristina was able to get in and saved my day. It was a pleasure work with her!
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He was quick, great and professional! I would definitely ask again for future
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I really appreciated Kristina’s help today. I managed to lock myself out. She was very understandable and she not only saved me, but then quickly and efficiently changed out any locks that I needed. Thank you so much !
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Needed an emergency weekend re-key. Derek was able to do it earlier then the appt time, was quick, friendly and very reasonably priced. Highly recommend! Thank you for letting me not lose any more of my day off ~PAC
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Zack the key tech was extremely friendly, got my service completed within 15 to 20 minutes of arrival. Getting a copy of a Sprinter key has never been easier.
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Max replaced an RV lock quickly and efficiently.
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Highly recommend. Amazing service and super fast response time. Can’t say enough positive things about the technician and this company. Extremely reasonable rates too!
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Derek was great he was very efficient and helpful!!
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Idk how good they are as a company but 5 out of 5 for the name! So dope!
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Derek replaced our Garage Door Springs. He came out the same day and service was quickly and well done. Very professional and tons of good advice. Thank you.
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Kristina was absolutely amazing. A consummate professional and very kind as well. She helped me program my Prius fob as well as clone a second copy. 5 stars!!!
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On time, Great communication and a reasonable price. Thank you!
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Quick competent service at a good price.
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