Everything was quick and seamless with Alohomora. The deadbolt on our back door broke and we couldn't use the door at all, and Cody arrived within ~20 minutes of calling the company. He did a fantastic job both extracting the old lock and installing a new one. Cody even realigned our door latch so everything opens and closes smoothly! All in all the process took less than 2 hours from calling Alohomora to finishing the job, and the price was definitely very reasonable! I'll definitely call them again for future locksmithing needs!
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Very quickly solved my problem and at the best price point, very much recommend Kristina.
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The first technician who came to help replace my fob was very rude and had attitude and he left without helping me after I said I wouldn't sign the invoice for a different amount than what was agreed upon on the phone, even if it wasnt all going to be charged. He didn't smile, wasn't pleasant in the way he spoke, acted like i was dumb. They sent another technician within a few hrs and he was very kind and quick. If I owned this business I wouldn't want the 1st technician to represent my company. The 2nd was Jarred and he was super nice and quick! I would have given a 1 star review for the first guy and 5 plus star for the second. The owner quickly called and made things right. Thank you for your help I greatly appreciate it.
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My problem of not being able to start my automobile was resolved. I got a replacement key fob and all should be good for now. Was happy with Gabriel’s work.
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Very quick and professional.
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Kristina was right on time. She was very professional. Had my broken lock and repositioned strike plate fixed in no time. Also just fixed my loose door lock instead of trying to sell me a new one. Much appreciated.
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Thanks for your amazing response time and quick work at getting my garage door spring fixed.
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Fast service, Best price, friendly service and they even found the code for the door keypad with no extra charge!
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Quick, professional service from both the dispatcher and the locksmith
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Kristina was a delight and freed my husband from being locked in his shop. While she was out she also installed the lock that trapped him and got it up and running on our iPhones. She was out super fast! What a lifesaver. So friendly and helpful.
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Kristina was prompt and cordial during her visit. She replaced all the locks quickly and even provided multiple copies of the new key all for a reasonable price. Would definitely use Alohomora and their employee Kristina again!
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I am someone who gives extremely rare 5 star reviews. I believe that a business is not measured by how great their customer service is when they are trying to get your as a customer because that would be the honeymoon stage and everything is rosy and bright. A true measure of a company's customer service is when they already completed their service, they got your money and something happens down the line that allows them to put their guarantee to the test. This is what happened to this installation. Sam is my go to guy, if I were to put a review from the intial installation I would have put 4.5 stars because there were some hiccups along the way which didnt make the whole process seamless. Fast forward a year when the lock that was installed got stuck. I immediately called Sam and he sent Cody A who cam within a couple of hours and really spent the time to troubleshoot the issue. If this were just another tech, they probably would have said we need to replace this and that and do this and that. The initial finding was a replacement of one part which was not replaced the last time. Sam was going to give me a 50% discount on the part and the labor will be included since this was the same issue but on a different part within the same door. I asked Cody a lot of questions and our conversation made him test a few things. He found a flaw in the initial installation as well as the key. This ended up saving me money because of the extra effort he put into finding root causes of the issue instead of the easy way that most techs do which is REPLACE. I am very impressed with Cody and it is because of him that this establishment gets a full 5 stars from me. I have a hard time trusting businesses these days but this place has earned my full trust. I highly recommend this place especially Cody A. I have bookmarked this business as my primary locksmith.
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I had a very good experience with the company. They were fast and efficient in fixing my garage door, and I'm extremely satisfied with their service. Highly recommended!
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Very good company Cody was very helpful and professional got here very quick time and got the job done in a good time matter and answer every question I had i recommend
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Kristina was very kind and very professional and thank you for helping me out a lot I will definitely keep you guys in my contacts for future needs thank you
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I had the unpleasant experience of having been a victim of a break-in at my commercial building here in the failed city of Portland. My call to Alohomora Locksmith delivered a quick response to my request for securing my property. Derek and the team came in and secured the building with new keys and locks the same day. Their professional commitment to providing outstanding technical assistance and responsive customer service turned a tragic event into a manageable locksmithing job well done. Highly recommend the team at Alohomora!
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Jared could not find a door to open as there were chain locks on all the doors but one except that it had a stuck latch with no lock-he was able to take out (and Not break) a small window in the door-brilliant -the guy never gave up!!!!!!
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The tech was friendly, efficient, and offered additional services
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I had three doors at my new house that needed new locks, plus adding a number pad lock to my front door. The locksmith arrived that afternoon and did a great job installing the locks. He was friendly and helpful, making sure I understood how to program the number pad lock. I would recommend Alohomora Locksmith for their prompt response and quality work. Plus, you gotta love the name!
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Cody helped me out with fast and efficient service. Extremely polite as well. Definitely recommend! 🙂
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The guy came in got the job right done took less then 30 minutes and he was really nice
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Derek came out on the same day, and helped me solve a key problem I've been struggling with for months, at a very fair price!!
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Kristina was our technician today and she did a wonderful job!!! 🙂 We would highly recommend her. Thank you again, Kristina!
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Derek was able to arrive same day to switch out our locks. I can't believe how quickly he was able to finish the job and he even fixed a door that hadn't been latching properly. I'll definitely use Alohomora again in the future.
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Really good experience with helping me replace my car key the technician Zack was super professional and helpful throughout the entire experience definitely would recommend
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Alohomora is simply the best. Prompt, attentive, honest, skillful service with a smile. They helped me out with a new key when the dealership gave me the runaround. The whole process was shockingly quick and totally pleasant. Highly recommended!
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Great service! Got us in the house super quick 👍
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Highly recommend. Amazing service and super fast response time. Can’t say enough positive things about the technician and this company. Extremely reasonable rates too!
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Fast and straight to the point . Needed a key replacement for my car and took no time to get there and about 10 mins to make a new key . 5 star experience!
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Max came over right away to change my locks. He did a stellar job in very little amount of time.
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Great experience all around & truly top notch service. That was some of the best customer service I’ve experienced. The representative, Carlos, immediately organized a technician named Cody to get out to me in an hour! Cody also promptly arrived, was courteous, assessed the situation and completed the entire job in under 30 minutes. He then explained everything he did in detail to me. Quick service, amazing customer service and great technicians. Looking forward to using your services again in the future and recommending you all to others.
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Zack the key tech was extremely friendly, got my service completed within 15 to 20 minutes of arrival. Getting a copy of a Sprinter key has never been easier.
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I locked myself out of my car at Walmart. Service was fast and Derek C. was amazing. I would def use you guys again. Hopefully I wont need to lol
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We needed locks changed after our business was broken into. Same day service with professionalism! Cody was great communicating the pricing and making sure our needs were met. Highly recommend
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I am very pleased with the service you provided. We had called someone else and they were making things too hard and lost a customer. I was not able to meet you because of my work schedule so my fiancee was there in my place. You were very courteous and respectful to her. It was a fair price and you were right on time. Very good business. Thank you and I will use you again in the future.
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Great service
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Very fast service. We needed someone right away and they got here ASAP. Staff was professional and very conscientious. They went above and beyond. We truly appreciated them. Highly recommend!
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Max did a great job, was very efficient and gave me a great deal.
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He’s very helpful and knowledgeable . Easy to communicate!
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Quick competent service at a good price.
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