Could not have been more happy with the speed and service preformed by Derek. Extremely helpful and kind professional. 10... read moreCould not have been more happy with the speed and service preformed by Derek. Extremely helpful and kind professional. 10 out of 10 would recommend and I will be using them again! Thank You - Backwoods Brewing Company read less
Addison
4/27/2023 - Google
Great service! Got us in the house super quick 👍
Vehicle ignition lock cylinder seized, Alohomora was able to send someone out same day to repair it. Roman was... read moreVehicle ignition lock cylinder seized, Alohomora was able to send someone out same day to repair it. Roman was great, friendly and knowledgeable, he repaired the lock cylinder and had me on my way!! Would recommend read less
lcvan18
9/18/2023 - Google
Thanks for your amazing response time and quick work at getting my garage door spring fixed.
Derek came out on the same day, and helped me solve a key problem I've been struggling with for months,... read moreDerek came out on the same day, and helped me solve a key problem I've been struggling with for months, at a very fair price!! read less
We needed locks changed after our business was broken into. Same day service with professionalism! Cody was great communicating the... read moreWe needed locks changed after our business was broken into. Same day service with professionalism! Cody was great communicating the pricing and making sure our needs were met. Highly recommend read less
Max did a great job, was very efficient and gave me a great deal.
AlexisRF
5/26/2023 - Google
I am someone who gives extremely rare 5 star reviews. I believe that a business is not measured by... read moreI am someone who gives extremely rare 5 star reviews. I believe that a business is not measured by how great their customer service is when they are trying to get your as a customer because that would be the honeymoon stage and everything is rosy and bright. A true measure of a company's customer service is when they already completed their service, they got your money and something happens down the line that allows them to put their guarantee to the test. This is what happened to this installation. Sam is my go to guy, if I were to put a review from the intial installation I would have put 4.5 stars because there were some hiccups along the way which didnt make the whole process seamless. Fast forward a year when the lock that was installed got stuck. I immediately called Sam and he sent Cody A who cam within a couple of hours and really spent the time to troubleshoot the issue. If this were just another tech, they probably would have said we need to replace this and that and do this and that. The initial finding was a replacement of one part which was not replaced the last time. Sam was going to give me a 50% discount on the part and the labor will be included since this was the same issue but on a different part within the same door. I asked Cody a lot of questions and our conversation made him test a few things. He found a flaw in the initial installation as well as the key. This ended up saving me money because of the extra effort he put into finding root causes of the issue instead of the easy way that most techs do which is REPLACE. I am very impressed with Cody and it is because of him that this establishment gets a full 5 stars from me. I have a hard time trusting businesses these days but this place has earned my full trust. I highly recommend this place especially Cody A. I have bookmarked this business as my primary locksmith. read less
Kristina was awesome. Had another company come out and couldn't help me and she shows up and gets it open... read moreKristina was awesome. Had another company come out and couldn't help me and she shows up and gets it open in 10min. read less
Gustavo
2/20/2023 - Google
Kristina was very kind and very professional and thank you for helping me out a lot I will definitely keep... read moreKristina was very kind and very professional and thank you for helping me out a lot I will definitely keep you guys in my contacts for future needs thank you read less
Alohomora is simply the best. Prompt, attentive, honest, skillful service with a smile. They helped me out with a new... read moreAlohomora is simply the best. Prompt, attentive, honest, skillful service with a smile. They helped me out with a new key when the dealership gave me the runaround. The whole process was shockingly quick and totally pleasant. Highly recommended! read less
VONtExP
9/04/2023 - Google
Very good company Cody was very helpful and professional got here very quick time and got the job done in... read moreVery good company Cody was very helpful and professional got here very quick time and got the job done in a good time matter and answer every question I had i recommend read less
mahabub
3/01/2023 - Google
Very quick and nice service. They saved my life. Thank You!
allisonjane913
4/12/2023 - Google
Derek helped me out last week when the latch to my front door broke. He was very professional, explained what... read moreDerek helped me out last week when the latch to my front door broke. He was very professional, explained what was wrong and what he was fixing. Will definitely use Alohomora again the next time I need to get a lock fixed. read less
Max quickly resolved my key fob issue and was so kind. Wonderful service and very affordable.
I was locked out of my car at the grocery store, called Alohomora, and they arrived in less than an... read moreI was locked out of my car at the grocery store, called Alohomora, and they arrived in less than an hour. They were able create two keys for my car as well as one keyless entry in no time. If you are in a bind, as I was, try them! If you aren’t, try them too, they provide excellent service. read less
Max came over right away to change my locks. He did a stellar job in very little amount of time.
It was quite a shock when we arrived home late at night and discovered that our house keys were locked... read moreIt was quite a shock when we arrived home late at night and discovered that our house keys were locked in the house. Gabe arrived promptly abt 15 minutes after he was notified, with a very friendly and professional attitude. There was some trouble with the old lock on the front door so he switched to another door and he got it opened in no time. We certainly recommend him. It was like a breath of fresh air to be around his positive attitude. Dee read less
Absolutely phenomenal service—prompt, professional and friendly. Highly recommend. From one customer to another, I would like to preemptively say that... read moreAbsolutely phenomenal service—prompt, professional and friendly. Highly recommend. From one customer to another, I would like to preemptively say that as with many industries, if you call and find that it’s taking longer than expected for help to arrive, please try to be patient and realize that there are only so many technicians and that they will come as soon as they can! read less
On time, Great communication and a reasonable price. Thank you!
Chastity
6/09/2023 - Google
Fast, friendly, affordable.
The first technician who came to help replace my fob was very rude and had attitude and he left without... read moreThe first technician who came to help replace my fob was very rude and had attitude and he left without helping me after I said I wouldn't sign the invoice for a different amount than what was agreed upon on the phone, even if it wasnt all going to be charged. He didn't smile, wasn't pleasant in the way he spoke, acted like i was dumb. They sent another technician within a few hrs and he was very kind and quick. If I owned this business I wouldn't want the 1st technician to represent my company. The 2nd was Jarred and he was super nice and quick! I would have given a 1 star review for the first guy and 5 plus star for the second. The owner quickly called and made things right. Thank you for your help I greatly appreciate it. read less
Derek was great he was very efficient and helpful!!
JamNasa
3/14/2023 - Google
Came very fast, was nice Krystsina was absolutely amazing!
Christine
1/08/2023 - Google
Derek came to fix a garage door lock for me. He was professional, pleasant, prompt. He took care... read moreDerek came to fix a garage door lock for me. He was professional, pleasant, prompt. He took care of the issue without turning it into something more expensive than it needed to be. He also provided helpful advice. Great experience! read less
Artemis
4/27/2023 - Google
Derek c was an amazing help
Derek was fast and communicative and just all around great. He got me into my car so quick and even... read moreDerek was fast and communicative and just all around great. He got me into my car so quick and even stayed and made me a spare key on the spot for no extra charge. Highly recommend! read less
We cleaned our garage today and after we were done we realized the garage door was no longer working. Tried... read moreWe cleaned our garage today and after we were done we realized the garage door was no longer working. Tried to fix on our own with no luck so we called Alohamora. Derek arrived in the afternoon same day, fixed it with some electrical tape in a short amount of time. He was polite, efficient and friendly and we would definitely call this same place again for any future needs. Thanks Derek and Alohamora. read less
9/23 Roman came out and fixed the latch on my back door and added a lock to my storage room.... read more9/23 Roman came out and fixed the latch on my back door and added a lock to my storage room. They even gave me a discount for being a repeat customer. This is my GO-TO locksmith! Always excellent service, reasonably priced, & very reliable. Thanks again Roman! read less
Quick, efficient same day service. Roman did a great job with two keyless deadbolt installs. Definitely recommend their services.
Cody helped me out with fast and efficient service. Extremely polite as well. Definitely recommend! 🙂
Luciano
4/12/2023 - Google
Max did a great and efficient job. Was able to open both of my washing and dryer machine coin operated boxes.
Lost my entire key ring once upon a time and Derek came the day after Christmas and made me new... read moreLost my entire key ring once upon a time and Derek came the day after Christmas and made me new keys for my car. Thanks Derek C read less
Excellent and highly recommended service rendered by Roman today who replaced our garage door springs, thoroughly inspected the whole garage... read moreExcellent and highly recommended service rendered by Roman today who replaced our garage door springs, thoroughly inspected the whole garage door opener system and tightened loose screws before serious damage happens. Thank you! read less
Really good experience with helping me replace my car key the technician Zack was super professional and helpful throughout the... read moreReally good experience with helping me replace my car key the technician Zack was super professional and helpful throughout the entire experience definitely would recommend read less
Derek was great, polite, on time and excellent communication.
Stephan
7/22/2023 - Google
Derek replaced our Garage Door Springs. He came out the same day and service was quickly and well done. Very... read moreDerek replaced our Garage Door Springs. He came out the same day and service was quickly and well done. Very professional and tons of good advice. Thank you. read less
Meghann
9/22/2023 - Google
Great experience all around & truly top notch service. That was some of the best customer service I’ve experienced. The... read moreGreat experience all around & truly top notch service. That was some of the best customer service I’ve experienced. The representative, Carlos, immediately organized a technician named Cody to get out to me in an hour! Cody also promptly arrived, was courteous, assessed the situation and completed the entire job in under 30 minutes. He then explained everything he did in detail to me. Quick service, amazing customer service and great technicians. Looking forward to using your services again in the future and recommending you all to others. read less
Professional service but gave four stars since person arrived later than promised.
