Michael
4/01/2023 - Google
I am very pleased with the service you provided. We had called someone else and they were making things too... read moreI am very pleased with the service you provided. We had called someone else and they were making things too hard and lost a customer. I was not able to meet you because of my work schedule so my fiancee was there in my place. You were very courteous and respectful to her. It was a fair price and you were right on time. Very good business. Thank you and I will use you again in the future. read less
Everything was quick and seamless with Alohomora. The deadbolt on our back door broke and we couldn't use the door... read moreEverything was quick and seamless with Alohomora. The deadbolt on our back door broke and we couldn't use the door at all, and Cody arrived within ~20 minutes of calling the company. He did a fantastic job both extracting the old lock and installing a new one. Cody even realigned our door latch so everything opens and closes smoothly! All in all the process took less than 2 hours from calling Alohomora to finishing the job, and the price was definitely very reasonable! I'll definitely call them again for future locksmithing needs! read less
AlexisRF
5/26/2023 - Google
I am someone who gives extremely rare 5 star reviews. I believe that a business is not measured by... read moreI am someone who gives extremely rare 5 star reviews. I believe that a business is not measured by how great their customer service is when they are trying to get your as a customer because that would be the honeymoon stage and everything is rosy and bright. A true measure of a company's customer service is when they already completed their service, they got your money and something happens down the line that allows them to put their guarantee to the test. This is what happened to this installation. Sam is my go to guy, if I were to put a review from the intial installation I would have put 4.5 stars because there were some hiccups along the way which didnt make the whole process seamless. Fast forward a year when the lock that was installed got stuck. I immediately called Sam and he sent Cody A who cam within a couple of hours and really spent the time to troubleshoot the issue. If this were just another tech, they probably would have said we need to replace this and that and do this and that. The initial finding was a replacement of one part which was not replaced the last time. Sam was going to give me a 50% discount on the part and the labor will be included since this was the same issue but on a different part within the same door. I asked Cody a lot of questions and our conversation made him test a few things. He found a flaw in the initial installation as well as the key. This ended up saving me money because of the extra effort he put into finding root causes of the issue instead of the easy way that most techs do which is REPLACE. I am very impressed with Cody and it is because of him that this establishment gets a full 5 stars from me. I have a hard time trusting businesses these days but this place has earned my full trust. I highly recommend this place especially Cody A. I have bookmarked this business as my primary locksmith. read less
I left my keys in the trunk of my car and couldn't open it from the cabin. Someone was kind... read moreI left my keys in the trunk of my car and couldn't open it from the cabin. Someone was kind enough to come by early in the morning on a Saturday... I was also an idoit and left my keys in the trunk again when I was fixing my lever issue. So I called her again and she came back to help. Luckily, I already fixed the lever problem as soon as I could and I called her again as she was pulling up. She didn't have to help me again and I couldn't tell if she was annoyed or not but we laughed about it. Point is, the technician was very nice. I never had to call a locksmith before and I felt stupid but it all worked out and I'm very appreciative they were able to come out. Especially on a Saturday morning read less
I had the unpleasant experience of having been a victim of a break-in at my commercial building here in the... read moreI had the unpleasant experience of having been a victim of a break-in at my commercial building here in the failed city of Portland. My call to Alohomora Locksmith delivered a quick response to my request for securing my property. Derek and the team came in and secured the building with new keys and locks the same day. Their professional commitment to providing outstanding technical assistance and responsive customer service turned a tragic event into a manageable locksmithing job well done. Highly recommend the team at Alohomora! read less
Needed an emergency weekend re-key. Derek was able to do it earlier then the appt time, was quick, friendly... read moreNeeded an emergency weekend re-key. Derek was able to do it earlier then the appt time, was quick, friendly and very reasonably priced. Highly recommend! Thank you for letting me not lose any more of my day off ~PAC read less
Roman was able to come right out the same day I called. He cut new keys and programmed the keys... read moreRoman was able to come right out the same day I called. He cut new keys and programmed the keys and a new replacement transponder for my car. He was fast and professional and the fee was exactly what they quoted me on the phone. I would recommend! read less
I needed a fob-style vehicle key created. After a phone call, a technician was sent out very quickly, and easily... read moreI needed a fob-style vehicle key created. After a phone call, a technician was sent out very quickly, and easily understood the issue and accomplished the task right in the driveway. The price I was charged was quite reasonable, about half what I might have expected to pay at a dealership. Very pleased with the prompt and professional service received. read less
Stephan
7/22/2023 - Google
Derek replaced our Garage Door Springs. He came out the same day and service was quickly and well done. Very... read moreDerek replaced our Garage Door Springs. He came out the same day and service was quickly and well done. Very professional and tons of good advice. Thank you. read less
Quick competent service at a good price.
Alohomora is simply the best. Prompt, attentive, honest, skillful service with a smile. They helped me out with a new... read moreAlohomora is simply the best. Prompt, attentive, honest, skillful service with a smile. They helped me out with a new key when the dealership gave me the runaround. The whole process was shockingly quick and totally pleasant. Highly recommended! read less
JamNasa
3/14/2023 - Google
Came very fast, was nice Krystsina was absolutely amazing!
It was quite a shock when we arrived home late at night and discovered that our house keys were locked... read moreIt was quite a shock when we arrived home late at night and discovered that our house keys were locked in the house. Gabe arrived promptly abt 15 minutes after he was notified, with a very friendly and professional attitude. There was some trouble with the old lock on the front door so he switched to another door and he got it opened in no time. We certainly recommend him. It was like a breath of fresh air to be around his positive attitude. Dee read less
William
4/12/2023 - Google
Zack the key tech was extremely friendly, got my service completed within 15 to 20 minutes of arrival. Getting a... read moreZack the key tech was extremely friendly, got my service completed within 15 to 20 minutes of arrival. Getting a copy of a Sprinter key has never been easier. read less
allisonjane913
4/12/2023 - Google
Derek helped me out last week when the latch to my front door broke. He was very professional, explained what... read moreDerek helped me out last week when the latch to my front door broke. He was very professional, explained what was wrong and what he was fixing. Will definitely use Alohomora again the next time I need to get a lock fixed. read less
Fast service. Very friendly. Pro work.
We got the best quick service in the area. Derek helped us Sunday morning when no one was out there... read moreWe got the best quick service in the area. Derek helped us Sunday morning when no one was out there . His magical experience in speed saved our day. Can not thank enough. read less
Excellent and highly recommended service rendered by Roman today who replaced our garage door springs, thoroughly inspected the whole garage... read moreExcellent and highly recommended service rendered by Roman today who replaced our garage door springs, thoroughly inspected the whole garage door opener system and tightened loose screws before serious damage happens. Thank you! read less
Max was AMAZING. Got locked out of my townhome and maintenance was not able to assist. It was late Saturday... read moreMax was AMAZING. Got locked out of my townhome and maintenance was not able to assist. It was late Saturday night and Max was prompt and diligent. He continued working on the door for 50 minutes until he was able to open it. Reliable and diligent worker. Absolutely recommended. read less
Madelyn
5/12/2023 - Google
Kristina was our technician today and she did a wonderful job!!! 🙂 We would highly recommend her. Thank you again, Kristina!
VONtExP
9/04/2023 - Google
Very good company Cody was very helpful and professional got here very quick time and got the job done in... read moreVery good company Cody was very helpful and professional got here very quick time and got the job done in a good time matter and answer every question I had i recommend read less
Jared could not find a door to open as there were chain locks on all the doors but one except... read moreJared could not find a door to open as there were chain locks on all the doors but one except that it had a stuck latch with no lock-he was able to take out (and Not break) a small window in the door-brilliant -the guy never gave up!!!!!! read less
Jennifer
1/01/2023 - Google
Very quick and professional.
Stefanie
4/27/2023 - Google
I had three doors at my new house that needed new locks, plus adding a number pad lock to my... read moreI had three doors at my new house that needed new locks, plus adding a number pad lock to my front door. The locksmith arrived that afternoon and did a great job installing the locks. He was friendly and helpful, making sure I understood how to program the number pad lock. I would recommend Alohomora Locksmith for their prompt response and quality work. Plus, you gotta love the name! read less
Kristina was prompt and cordial during her visit. She replaced all the locks quickly and even provided multiple copies of... read moreKristina was prompt and cordial during her visit. She replaced all the locks quickly and even provided multiple copies of the new key all for a reasonable price. Would definitely use Alohomora and their employee Kristina again! read less
Really good experience with helping me replace my car key the technician Zack was super professional and helpful throughout the... read moreReally good experience with helping me replace my car key the technician Zack was super professional and helpful throughout the entire experience definitely would recommend read less
Shanelle
4/28/2023 - Google
Great customer service. And the technician was very nice.
Gustavo
2/20/2023 - Google
Kristina was very kind and very professional and thank you for helping me out a lot I will definitely keep... read moreKristina was very kind and very professional and thank you for helping me out a lot I will definitely keep you guys in my contacts for future needs thank you read less
jessica
6/23/2023 - Google
Fast, friendly, professional service! After calling quite a few other companies with no answer these guys saved me! Our tech... read moreFast, friendly, professional service! After calling quite a few other companies with no answer these guys saved me! Our tech Roman was fantastic! 100% recommend! read less
Absolutely phenomenal service—prompt, professional and friendly. Highly recommend. From one customer to another, I would like to preemptively say that... read moreAbsolutely phenomenal service—prompt, professional and friendly. Highly recommend. From one customer to another, I would like to preemptively say that as with many industries, if you call and find that it’s taking longer than expected for help to arrive, please try to be patient and realize that there are only so many technicians and that they will come as soon as they can! read less
Max came over right away to change my locks. He did a stellar job in very little amount of time.
He was quick, great and professional! I would definitely ask again for future
He’s very helpful and knowledgeable . Easy to communicate!
Highly recommend. Amazing service and super fast response time. Can’t say enough positive things about the technician and this company.... read moreHighly recommend. Amazing service and super fast response time. Can’t say enough positive things about the technician and this company. Extremely reasonable rates too! read less
Max replaced an RV lock quickly and efficiently.
Derek came out on the same day, and helped me solve a key problem I've been struggling with for months,... read moreDerek came out on the same day, and helped me solve a key problem I've been struggling with for months, at a very fair price!! read less
Vehicle ignition lock cylinder seized, Alohomora was able to send someone out same day to repair it. Roman was... read moreVehicle ignition lock cylinder seized, Alohomora was able to send someone out same day to repair it. Roman was great, friendly and knowledgeable, he repaired the lock cylinder and had me on my way!! Would recommend read less
Roman was super responsive with high quality service!
Super fast and friendly service. We needed our latch replaced and Cody came over within 30 minutes of my initial... read moreSuper fast and friendly service. We needed our latch replaced and Cody came over within 30 minutes of my initial call. I wasn’t expecting fast service, just called to set something up for the future, but I’m so glad the job/task is done and our door opens and closes without issue as of today. This is my second time calling Alohomora for other lock problems, and once again , Cody fixed it quickly and at a reasonable price. read less
Derek came and hooked me up. I have dark tint on my windows which made it more of a challenge... read moreDerek came and hooked me up. I have dark tint on my windows which made it more of a challenge and he got me right in my vehicle. I drove away within minutes of his arrival. He was super friendly, and professional. Thanks Derek read less
