Professional service but gave four stars since person arrived later than promised.
jessica
6/23/2023 - Google
Fast, friendly, professional service! After calling quite a few other companies with no answer these guys saved me! Our tech... read moreFast, friendly, professional service! After calling quite a few other companies with no answer these guys saved me! Our tech Roman was fantastic! 100% recommend! read less
Fair pricing. Good communication. Great customer service. Jarred was a total hero! I’m sure locksmiths hear their share of sob... read moreFair pricing. Good communication. Great customer service. Jarred was a total hero! I’m sure locksmiths hear their share of sob stories, but nothing adds to the stress of a broken key fob and vehicle trapped in airport parking then the fear of an outrageous bill. I called eighteen locksmiths in the Portland area. Most vaguely quoted me a range of what it could cost up to three times what Alohamora charged. Some locksmiths didn’t have the software to program an our specific vehicle. Another locksmith stood us up after waiting several hours… it was such a headache. Alohamora got back to me quickly via text, providing me a reasonable quote as well as clear communication around scheduling. When Jarred met me at the airport parking lot he was professional, efficient, and kind. I know It doesn’t seem like kindness should matter much, but when you’re a single car family, pacing with your infant desperate to figure out if your car is going to work again—it was comforting to feel like Jarred really cared. I couldn’t be more grateful. read less
William
4/12/2023 - Google
Zack the key tech was extremely friendly, got my service completed within 15 to 20 minutes of arrival. Getting a... read moreZack the key tech was extremely friendly, got my service completed within 15 to 20 minutes of arrival. Getting a copy of a Sprinter key has never been easier. read less
Derek came and hooked me up. I have dark tint on my windows which made it more of a challenge... read moreDerek came and hooked me up. I have dark tint on my windows which made it more of a challenge and he got me right in my vehicle. I drove away within minutes of his arrival. He was super friendly, and professional. Thanks Derek read less
Stefanie
4/27/2023 - Google
I had three doors at my new house that needed new locks, plus adding a number pad lock to my... read moreI had three doors at my new house that needed new locks, plus adding a number pad lock to my front door. The locksmith arrived that afternoon and did a great job installing the locks. He was friendly and helpful, making sure I understood how to program the number pad lock. I would recommend Alohomora Locksmith for their prompt response and quality work. Plus, you gotta love the name! read less
Meghann
9/22/2023 - Google
Great experience all around & truly top notch service. That was some of the best customer service I’ve experienced. The... read moreGreat experience all around & truly top notch service. That was some of the best customer service I’ve experienced. The representative, Carlos, immediately organized a technician named Cody to get out to me in an hour! Cody also promptly arrived, was courteous, assessed the situation and completed the entire job in under 30 minutes. He then explained everything he did in detail to me. Quick service, amazing customer service and great technicians. Looking forward to using your services again in the future and recommending you all to others. read less
Had a great experience. Jarred was helpful and efficient. He replaced my lock and showed me how to rekey it... read moreHad a great experience. Jarred was helpful and efficient. He replaced my lock and showed me how to rekey it to my existing key. read less
Christine
1/08/2023 - Google
Derek came to fix a garage door lock for me. He was professional, pleasant, prompt. He took care... read moreDerek came to fix a garage door lock for me. He was professional, pleasant, prompt. He took care of the issue without turning it into something more expensive than it needed to be. He also provided helpful advice. Great experience! read less
Robert
10/02/2023 - Google
The tech was friendly, efficient, and offered additional services
Jennifer
1/01/2023 - Google
Very quick and professional.
Kristina was a delight and freed my husband from being locked in his shop. While she was out she also... read moreKristina was a delight and freed my husband from being locked in his shop. While she was out she also installed the lock that trapped him and got it up and running on our iPhones. She was out super fast! What a lifesaver. So friendly and helpful. read less
Absolutely phenomenal service—prompt, professional and friendly. Highly recommend. From one customer to another, I would like to preemptively say that... read moreAbsolutely phenomenal service—prompt, professional and friendly. Highly recommend. From one customer to another, I would like to preemptively say that as with many industries, if you call and find that it’s taking longer than expected for help to arrive, please try to be patient and realize that there are only so many technicians and that they will come as soon as they can! read less
Our go to locksmith - helps us once again. Never want to call a locksmith but when you do you... read moreOur go to locksmith - helps us once again. Never want to call a locksmith but when you do you want your lock fixed fast and well. Thank you!! read less
Jarred was an excellent technician who was on time, friendly and thoughtful. Alohomora locksmith has great communication with customers, is... read moreJarred was an excellent technician who was on time, friendly and thoughtful. Alohomora locksmith has great communication with customers, is up front with cost, and timely ( which is amazing for busy people)! Thankyou so much for helping me, this was a great service you have done for me I will keep your number for future use. read less
Excellent and highly recommended service rendered by Roman today who replaced our garage door springs, thoroughly inspected the whole garage... read moreExcellent and highly recommended service rendered by Roman today who replaced our garage door springs, thoroughly inspected the whole garage door opener system and tightened loose screws before serious damage happens. Thank you! read less
I called at 8:30 am and by 9:30 a technician was at my doorstep! I had asked for... read moreI called at 8:30 am and by 9:30 a technician was at my doorstep! I had asked for 2 tasks. He not only did those but also noticed my front door handle was loose ( a previous locksmith said I’d have to replace my entire front door knob) and he fixed it. He then fixed my garage door knob which had been falling off. No additional charge just awesome customer service!! Gabe-you rock! I will definitely be a return customer! read less
It was quite a shock when we arrived home late at night and discovered that our house keys were locked... read moreIt was quite a shock when we arrived home late at night and discovered that our house keys were locked in the house. Gabe arrived promptly abt 15 minutes after he was notified, with a very friendly and professional attitude. There was some trouble with the old lock on the front door so he switched to another door and he got it opened in no time. We certainly recommend him. It was like a breath of fresh air to be around his positive attitude. Dee read less
Shanelle
4/28/2023 - Google
Great customer service. And the technician was very nice.
mahabub
3/01/2023 - Google
Very quick and nice service. They saved my life. Thank You!
allisonjane913
4/12/2023 - Google
Derek helped me out last week when the latch to my front door broke. He was very professional, explained what... read moreDerek helped me out last week when the latch to my front door broke. He was very professional, explained what was wrong and what he was fixing. Will definitely use Alohomora again the next time I need to get a lock fixed. read less
I had a broken off key stuck in the front door. Turns out the lock was pretty well shot.... read moreI had a broken off key stuck in the front door. Turns out the lock was pretty well shot. Derek fixed me up with a new lock and even re-keyed the new lock to my existing keys. He really bailed me out of a jam. Thanks again, Derek. read less
Jacqueline
5/11/2023 - Google
Kristina was right on time. She was very professional. Had my broken lock and repositioned strike plate fixed in no... read moreKristina was right on time. She was very professional. Had my broken lock and repositioned strike plate fixed in no time. Also just fixed my loose door lock instead of trying to sell me a new one. Much appreciated. read less
Derek was fast and communicative and just all around great. He got me into my car so quick and even... read moreDerek was fast and communicative and just all around great. He got me into my car so quick and even stayed and made me a spare key on the spot for no extra charge. Highly recommend! read less
This is our second time using this companies services on our garage door and it was great. Derek the technician... read moreThis is our second time using this companies services on our garage door and it was great. Derek the technician was very good and quick on setting up our new motor for our garage door. He came on a Sunday to help us solve our problem! Derek did a great job. read less
Derek came out on the same day, and helped me solve a key problem I've been struggling with for months,... read moreDerek came out on the same day, and helped me solve a key problem I've been struggling with for months, at a very fair price!! read less
Super fast and friendly service. We needed our latch replaced and Cody came over within 30 minutes of my initial... read moreSuper fast and friendly service. We needed our latch replaced and Cody came over within 30 minutes of my initial call. I wasn’t expecting fast service, just called to set something up for the future, but I’m so glad the job/task is done and our door opens and closes without issue as of today. This is my second time calling Alohomora for other lock problems, and once again , Cody fixed it quickly and at a reasonable price. read less
Could not have been more happy with the speed and service preformed by Derek. Extremely helpful and kind professional. 10... read moreCould not have been more happy with the speed and service preformed by Derek. Extremely helpful and kind professional. 10 out of 10 would recommend and I will be using them again! Thank You - Backwoods Brewing Company read less
Michael
4/01/2023 - Google
I am very pleased with the service you provided. We had called someone else and they were making things too... read moreI am very pleased with the service you provided. We had called someone else and they were making things too hard and lost a customer. I was not able to meet you because of my work schedule so my fiancee was there in my place. You were very courteous and respectful to her. It was a fair price and you were right on time. Very good business. Thank you and I will use you again in the future. read less
Margie
10/17/2023 - Google
The locksmith was timely, courteous and excellent at doing his job. He even made an extra key for the house.
Fast service. Very friendly. Pro work.
Kristina was prompt and cordial during her visit. She replaced all the locks quickly and even provided multiple copies of... read moreKristina was prompt and cordial during her visit. She replaced all the locks quickly and even provided multiple copies of the new key all for a reasonable price. Would definitely use Alohomora and their employee Kristina again! read less
We needed locks changed after our business was broken into. Same day service with professionalism! Cody was great communicating the... read moreWe needed locks changed after our business was broken into. Same day service with professionalism! Cody was great communicating the pricing and making sure our needs were met. Highly recommend read less
Max quickly resolved my key fob issue and was so kind. Wonderful service and very affordable.
Needed an emergency weekend re-key. Derek was able to do it earlier then the appt time, was quick, friendly... read moreNeeded an emergency weekend re-key. Derek was able to do it earlier then the appt time, was quick, friendly and very reasonably priced. Highly recommend! Thank you for letting me not lose any more of my day off ~PAC read less
Gustavo
2/20/2023 - Google
Kristina was very kind and very professional and thank you for helping me out a lot I will definitely keep... read moreKristina was very kind and very professional and thank you for helping me out a lot I will definitely keep you guys in my contacts for future needs thank you read less
Max came over right away to change my locks. He did a stellar job in very little amount of time.
On time, Great communication and a reasonable price. Thank you!
I needed a fob-style vehicle key created. After a phone call, a technician was sent out very quickly, and easily... read moreI needed a fob-style vehicle key created. After a phone call, a technician was sent out very quickly, and easily understood the issue and accomplished the task right in the driveway. The price I was charged was quite reasonable, about half what I might have expected to pay at a dealership. Very pleased with the prompt and professional service received. read less
Derek was great, polite, on time and excellent communication.
